ePlus

Overview

• HYBRID REMOTE – Candidates may be located anywhere within the Northeast geography of the United States (Eastern PA, NJ, NY, CT, ME, MA, NH, RI), but must have reliable transportation and a willingness to travel up to 20% to customer sites as necessary.*
• This is a delivery / implementation / post-sales role.**

As a Lead Technical Architect (Network / Security), you will be responsible for leading and mentoring a team of engineers that will plan, design, and implement enterprise IT solutions for our clients.

Responsibilities

Job Responsibilities:

The Lead Technical Architect will be responsible for understanding complex business IT needs and managing research, design and solution development for ePlus customers. The role will have a 50% billable expectation. The LTA is a region wide resource that is thought of as a go-to best-in-class resource for all delivery and when needed post sales expertise specific to Networking/Route-Switch/Security. 

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions when required.
• Engage various manufacturers and their engineering resources for design assistance and lab access when required.
• Research, design and develop repeatable solutions for customer IT needs.
• Assist in building and hiring professional services team, within assigned region by performing technical screening interviews.
• Work with the Services Directors and Delivery Managers to set training goals for each member of team within respective technology silo.
• Manage and recommend monthly internal training workshops for employees.
• Provide input to the Services Director on employee reviews when required.
• Build and maintain manufacturer/vendor relationships relevant to respective technology silo.
• Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects.
• Assist with Quality Assurance (QA) of all projects within region.
• Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services.
• Continuing education of relevant certifications that would benefit the Lead Technical Architect role.
• Up to 20% travel may be required for the role.

Your Corporate Responsibilities:

Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.

• Handle confidential matters and information professionally.
• Conduct business in a professional, competent and ethical manner.
• Adhere to corporate policies and procedures.

Job Knowledge/Skills:

• Excellent customer service skills, both in-person and over the phone
• Excellent presentation, communication and documentation skills.
• Strong documentation skills.
• Strong business understanding including costing, P&L and pricing strategies.
• Ability to think on your feet and come up with solutions quickly.

Must be fully knowledgeable and able to design and plan, implement and support IT solutions using three or more of the following technologies:

• Enterprise Network Infrastructure
• Network Security
• Data Center
• Virtualization
• Cloud
• Software Defined Networking
• Automation

Education and Experience:

• MUST HAVE Cisco Identity Services Engine (ISE) experience.
• MUST HAVE recent Cisco DNAC, ACI, and SDN experience.
• Strong firewall experience with PA Prisma, PA Prisma Cloud, and/or Fortinet SD-WAN
• 10+ years of hands-on experience in IT
• 5+ years of experience performing a Consultant or Architect role
• 4-year college degree preferred
• Multiple industry-recognized Certifications. i.e.: CCIE, VCP, VCDX, CISSP strongly preferred

Highly Desired Experience / Skills:

• Current CCIE (R/S or Security)
• Juniper, Aruba, and Fortinet wireless experience

Position Specifics:

The base salary range for this position at commencement of employment is expected to be between $125,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Physical Requirements of Position: 

Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 – 20 pounds of force occasionally.

ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.

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