Emerson Electric

As the Customer Administrator you will be responsible for providing administrative support to the sales team, to process complex orders, to responds to customer requests and questions regarding technical topics or large service, products and accounts and also analyze and consider customer concerns using established procedures.

Are you passionate about making strategic impacts and ensuring administrative support? Join us as a Customer Administrator and become an integral part of our team!

In This Role, Your Responsibilities Will Be:

• Handles tasks of all division products, independently. Including complex tasks like projects
• Is responsible for incoming orders delivered on time and according to specification
• Provides full administration of the contracts, so other departments can build on this
• Maintain functional contacts with supervisors, managers, internal departments, with internal suppliers and customers related to produced proposals
• Build and manage relationships with international back offices
• Regularly updates in sales administration tools
• Performs in accordance with the relevant Emerson procedures like ethics and trade compliance

Who You Are:

• At least 3-4 years relevant experience in Customer Administration
• Administration degree (MBO-4 level) or equivalent level in related field
• Advanced level of telephone and complaints handling skills
• Computer Literate (MS Office, with excellent knowledge of Excel)
• Familiar with Emerson divisions and products
• Verbal and written communication skills proficient in Dutch and English

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.