Bosch

Company Description

Tomorrow is our home.

Find out how easily you can achieve at Bosch Home Appliances (BSH) Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contributions to our overall success. Join us now and give your career a home.

Job Description

• Manage day-to-day showroom operations and maintain showroom appearance and display including functioning and facility.
• Maintain Display / Showroom Decoration as CI
• Replace product consignment and product update.
• Monitor Inventory stock and maintain showroom product storage
• Monitor showroom consumables e.g. drinking water, cooking material for event and material supply for product testing etc.
• Arrangement of price tag and spec card for showroom’s products
• Coordinate showroom’s events/ activities
• Supervise showroom staff and coordinate with technician for product installation or product repairing
• Plan and create new opportunity to increase traffic and sales revenue
• Provide customer service e.g. handle customer inquiries and complaints.
• Collect customer data and develop a client database for CRM activities
• Manage inventory and sales reports
• Oversee and manage accuracy of selling process ex. payment, product delivery, installation etc.
• Prepare and send out quotation or products spec upon customer’s request.
• Responsible for events/ activities in showroom e.g. cooking class, live cooking, sales activities etc.
• Analyze event effectiveness and implement relevant CRM activities 
• Coordinate with Marketing and Sales Team to arrange showroom’s events
• Find the right partners to join showroom’s activities
• Plan annual activities e.g. CRM, cooking classes, strategic customer visit, in-store activities etc.

Qualifications

• Degree in Business Administration or related field.
• Experience 3 yrs+, Sales Function, Showroom or Retail Store Management, Customer Services, Event Management., Retail Home Appliances Business, Culinary Business etc.
• Effective communication skills, excellent interpersonal, self-motivated, ability to establish productive relationship with people at all levels, positive attitude.
• Able to speak in English is a plus point.
• Microsoft office (Excel Pivot, Vlookup)

Additional Information

Ps: This position will be 1 year contract based under third party.

HR Contact Person: Nahda Miftah Aulia