Are you interested in helping guide the product strategy for the AWS Partner Network? This is your opportunity to be an owner, builder, and an innovator for a AWS that service that hundreds of thousands of partners rely on daily. Together with a diverse team, you will work backwards from customer needs to define the future of AWS Partner experience.
The AWS Partner Organization (APO) supports tens of thousands of consulting and technology partners who in turn serve AWS customers across nearly every industry, segment, and geography. The APO Engineering team is driven by the mission to provide best partner experience worldwide and create a better future for our customers and communities through a culture of Customer obsession, innovation and a relentless pursuit of excellence. Our team is responsible for both internal and external support for Partner Sales, the APN, and other key elements that drive the AWS partner engagement. Our commitment is to serve three primary stakeholder groups: the partners who collaborate with us to develop, promote, and sell AWS, the customers who rely on AWS services, and our internal users responsible for fostering AWS sales and partner-based adoption.
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Key job responsibilities
Lead Product Definition – Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents (press release, FAQ) including customer and market feedback, competitive analysis and business metrics to inform direction.
Define Product Vision – Including all aspects to future roadmap, investment, innovation and experimentation.
Execution of Product Planning and Development – Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning.
Lead Product Launch – Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.
Lead Operations – Including monitoring and response to customer feedback, continuous improvement and business growth
Lead interaction with Technical Team – Including helping the technical team make tradeoffs based on customer requirements, QA/testing of the product.
Business reporting - Track revenue and adoption on a daily basis. Own writing business reports on a weekly and monthly basis and review with leadership.
A day in the life
You are a Technical Product Advisor to AWS VPs, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, pricing narratives, and naming documents, iterating on product decisions with the engineering team, working with partners in marketing, sales, solution architecture, legal, support, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends. On a daily basis, you'll have a chance to work with everyone who makes products at AWS successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more.
About the team
team is a diverse group of principal and senior product managers, researchers, and advocates. Here in our team, we embrace our differences. . We encourage our teams to constantly innovate, drive operational efficiency, and constantly challenge our assumptions with data and customer feedback to iteratively improve. We ongoing learning experiences, including Diversity, Equity, and Inclusion (DEI). Come build and learn with our rapidly growing team.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
The ideal candidate will additionally demonstrate the following:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,400/year in our lowest geographic market up to $309,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
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