Sales Learning & Development Manager
The Sales Learning & Development Manager contributes to the design, delivery and administration of advisory services training programs in accordance with the organization's learning and development plan. Under limited supervision, this job works to meet the current and future human resource needs of the advisory services business by continuously improving current learning programs and enhancing the performance of individual employees.
Key Responsibilities and Duties
Educational Requirements
Work Experience
FINRA Registrations
Physical Requirements
Career Level
7IC
Company Overview:
Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future. For more information about the firm please visit our website at www.Nuveen.com
Job Description: Operations Associate
As an operations associate within the Global Sales and Advisor Development team you will be responsible for providing operational and administrative support for various programs including
New Hire and Product training programs taking place across the globe Operationally supporting the implementation and execution of the overall learning and development education framework.
An operations associate must be a highly organized, detail-oriented professional who is responsible for overseeing the planning, execution, and delivery of key programs.
Key Responsibilities and Duties
Qualifications:
Required Skills:
Bachelor’s degree
Minimum 4 years’ experience in project planning and project management or event management; financial services, investment management or learning and development experience preferred but not essential.
Desired Skills:
Comfortable learning new platforms and software and adept at using project planning, dashboard and reporting software programs
Adept at problem-solving and decision-making, with the ability to navigate challenges and make decisions in a timely manner
Due to the Global nature of our team a flexible work schedule and ability to work across time zones with occasional irregular hours is required
Exceptional planning, organizational and time management skills
Strong Microsoft Office skills, particularly Excel, PowerPoint, and TEAMS
Excellent written and verbal communication skills; strong proofreading ability
Client centric and flexible interpersonal skills
Insatiable curiosity and proactive problem solving
Ability to work independently to move projects forward
Experience hosting virtual meetings/events via Zoom
Ability to collaborate with all levels of the organization across multiple business areas
Experience working with enterprise technology solutions such as Event Registration tools, Learning Management Systems (e.g., NovoEd, Canvas), and Customer Relationship Management systems (e.g., Salesforce) preferred.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Related Skills
Business Acumen, Collaboration, Communication, Content Development, Data-Based Decision Making, Nuveen Products/Services Acumen, Project Management, Sales Enablement, Story Telling, Technical Training, Technical Writing
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Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
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