Job Description STDT SVC MGR 2 Working Title Assistant Dean of Graduate Programs Job Code 000323 Grade 25 Department Name BUS Infrast Admin Prgm Srv Sup - D01039 Department Head Yunzeng Wang Supervisor Yunzeng Wang Effective Date
Job Code Title FTE 000302 ADMISSIONS RECRMT MGR 1 1.0 000322 STDT SVC MGR 1 1.0
Oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact.
Manages several centralized student services functions. Develops the long term organizational goals of the organizations. Directs subordinate supervisors and/or managers. Has organization-wide impact for a variety of functions in student recruitment, admissions, career counseling, graduate advising, and/or financial aid.
The School of Business at the University of California, Riverside is a nationally-ranked and Internationally recognized AACSB-accredited business school. With over 14,000 alumni all over the world, it is home to the largest undergraduate business program in the University of California system, as well as to the A. Gary Anderson Graduate School of Management, which features a Masters of Business Administration (MBA), Ph.D., Professional MBA (PMBA), Master of Professional Accountancy (MPAc), Master of Finance (MFin), and Master of Business Analytics (MSBA) programs. The school is positioned as a center of excellence in business education through cutting-edge research on the business challenges of the 21st century. Reporting directly to the Dean of the School, the Assistant Dean of the Graduate programs supports the school's mission and vision for the graduate programs impacting students and communities. The Assistant Dean serves as an advisor to the Dean, Associate Dean, Department Chair, faculty, and graduate programs directors in the areas of admissions, recruitment, retention, administrative policy, student services, student employment, ranking, resource management, personnel management, space planning and utilization and other areas key to the mission of the School of Business. The Assistant Dean oversees the graduate programs including state and multiple self-supporting master programs. The incumbent supervises the daily operations, administration, budget, and programming for two distinct units, Admission and Recruitment, and Graduate Student Success. The Assistant Dean will ensure a high quality of service, with a strong emphasis and commitment to the overall student experience from the recruitment process, through the academic program to the job placement. Responsible for developing a comprehensive plan to create an efficient and effective process incorporating staff, technology, and networking. This position is responsible for monitoring enrollment, identifying trends, and developing successful programs to impact graduate enrollment and success toward graduation and placement positively. As a key member of the Dean's senior management team, contributes to strategic goal setting, organizational decisions, and problem resolution; advises to ensure appropriate organizational resource allocation and continual operational effectiveness in support of School and campus strategic plans.
Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Advance Degree in related field Preferred
Experience Requirement 8 - 13 years of related experience. Required Previous experience in the graduate students cycle from recruitment to post-graduation outcomes. Preferred Minimum 3 years of supervisory/managerial experience. Preferred Previous supervisory/managerial experience. Preferred experience leading a higher education academic unit. Preferred
Certification Requirement
Condition Requirement
Description % Time Provides direction to subordinate managers and/or supervisors.
25 Develops and oversees a variety of student services programs.
15 Works as a liaison between the Graduate Division unit and the School of Business Graduate program in topics related to admission, retention, probation, graduation, and others.
15 Responsible for developing and implementing budgets for managed functions.
10 Develops short and long-term strategic plans for business operations in support of the overarching strategic goals and objectives in collaboration with the Directors and Associate Dean
10 Makes decisions on performance, salary actions, hiring decisions and other human resources related issues of managed staff.
5 Determines the long and short term goals and objectives of the organizations.
5 Advises other academic and program managers on student issues and needs related to their programs.
5 Serves as key administrative officer for unit's functional programs, oversees analysis and policy development for issues and processes.
5 Serves as outreach and representation of the School. Develop, deliver, and oversee outreach, programs, and services to build awareness of the School of Business Graduate programs within campus, community, donors, alumni, and employers.
5
Knowledge/Skill/Ability Requirement Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. Required Ability in problem identification, reasoning, ability to develop original ideas to solve problems, persuade others, and lead. Required Advanced knowledge of advising and counseling techniques. Required Skills in monitoring/assessing people, processes or services, to make improvements. Required Excellent communication skills, written and verbal. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread narrative sections of printed information. Ability to express verbally one's position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner. Required Advanced working knowledge of Excel and demonstrated ability to develop complex statistical analysis, forecasts and data projections related to undergraduate programmatic matters. Required Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Preferred High-level critical thinking and interpretive skills to analyze situations, define problems, identify concerns, develop, propose and implement solutions. Creativity to analyze and solve unusual and new problems in ways that establish effective and efficient procedures. Preferred Multicultural competencies; ability to work with diverse populations. Strong demonstrated skills to articulate complex program requirements to a variety of individuals with broad educational, cultural, and language backgrounds in a pleasant and courteous manner. Preferred Excellent interpersonal skills to communicate with faculty, students and staff using tact, diplomacy and discretion. Strong negotiating skills to resolve conflicts among staff, faculty, and students. Strong leadership, organizational, negotiation, decision-making and management skills. Preferred
Special Condition Requirement
General Direction
Campus
Is Critical Position: Yes
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