Hyland Software

Overview

Job Description

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

Currently we are looking for a Application Developer 2

Hyland is looking for an experienced Salesforce Administrator/ Developer to join our Information Systems team. In this position, you will be responsible for designing and building solutions within Hyland’s Salesforce platform with a focus on configuring Salesforce CPQ to optimize our qoute, order and renewal lifecycle. Qualified candidates will be knowledgeable in Salesforce administration, declarative and programmatic customizations, have experience with integrations to other packages and applications, and will thrive on building problem solving solutions for our business partners. If you are looking for a robust team to work with and learn from, while growing your skills within the Salesforce platform, you will want to check this opportunity out.

What you will be doing

• Translate business and technical requirements into working solutions with oversight from team members and leadership.
• Design, prototype, build and configure solution with minimal oversight from team members and according to best practices.
• Focus on Salesforce CPQ related enhancementsfor our Quote, Order and Renewal Process.
• Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team
• Test business applications and ensure performance is optimal and resolve any issues; advise business customer on testing practices
• Assist with estimating work effort involved in developing solutions
• Provide accurate and timely communication to leadership and business stakeholders including status updates, anticipated delays and blockers
• Compose training materials and conduct training sessions for end users, with minimal oversight from team members
• Identify, review and evaluate team identified enhancements to product functionality; escalate appropriate enhancement requests to evolve software
• Identify third-party product enhancements or defects; contact vendors of third-party products to communicate product enhancements or defects
• Transition key information to application support team to ensure continued successful support of internal business customer
• Provide implementation and peer review feedback to other team members
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

What will make you successful

• Experience administering Salesforce, including all declarative functionality
• Experience with programmatic capabilities like apex, SOQL, SOSL, and Lightning Web Components are required
• Salesforce CPQ experience or experience with the quote and order processes.
• Significant experience in implementing integrations with managed packages and other business applications.
• Significant experience configuring and implementing a technical solution
• Significant experience with assigned business applications
• Experience in business analysis and documenting functional requirements
• Able to thrive in a fast paced, deadline driven environment
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Strong at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Strong collaboration skills, applied successfully within team as well as with other areas
• Able to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
• Up to 5% travel time required
• Bachelor's degree
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Hyland’s Offering

We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

• Learning & Development- development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees
• R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow
• Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! 
• Well-being- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs
• Community Engagement– Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs
• Diversity & Inclusion– employee resource groups, inclusion benefits and policies
• Niceties & Events– quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs

If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.