Knox College

Knox College invites applications for the full time, 12-month position of Assistant or Associate Director of Student Financial Services. As the successful candidate, you will provide a full range of financial aid and student account counseling services for current and prospective students and their families; analyze and verify financial aid applications; award financial aid based on federal, state, and institutional policies; and participate in outreach activities both on- and off-campus. You will also play a key role in utilizing new technologies and leading initiatives to help us improve the delivery of financial aid and related services. This position is located in Galesburg, IL.

Essential Functions:

RESPONSIBILITIES AND DUTIES

• Award applicants with federal, state, and institutional awards in accordance with student eligibility and institutional policy
• Verify financial aid applications using federal tax transcripts, verifications forms, etc.
• Determine eligibility for Parent PLUS loans
• Identify, determine, and approve special circumstances warranting professional judgment modifications
• Review enrollment after add/drop period to determine student aid eligibility
• Review and process student aid adjustment requests such as part-time adjustments, additional loan requests, housing status changes, etc.
• Work with students regarding their student accounts and payment plans
• Review reports to ensure compliance with federal regulations such as over awards, Pell LEU issues, loan limit issues, CFLAGS, etc.
• Award financial aid to study abroad students based on revised cost of attendance information; and determine eligibility for alternative loans.
• Maintain current knowledge of federal/state regulations and institutional policy. 
• Attend financial aid workshops, training sessions, and conferences
• Assist with development and maintenance of financial aid policy and procedures manual
• Coordinate with other offices on campus such as Business Office, Registrar, Admissions, etc.
• Other duties as assigned by Assistant Vice President for Student Financial Services
• Participate in financial aid outreach such as:
• Admissions Open Houses and recruitment events,
• High school financial aid nights

Requirements

Required:

• Bachelor's degree.
• Three to five years of related experience in a financial aid office or equivalent experience in a higher education setting.
• Excellent customer service, communication, and problem-solving skills.
• Ability to work independently and adapt to a changing environment.
• Proficient with Microsoft Office.

Preferred:

• Experience with PowerFAIDS.
• Experience in working in a paperless financial aid office.

Knowledge, Skills, and Abilities:

• Exceptional interpersonal, communication, and public speaking abilities; and talent for developing
• relationships with multiple constituencies.
• Excellent organizational skills and ability to manage multiple projects simultaneously.
• Ability to organize and prioritize work, manage complex tasks, and complete multiple projects on time
• while working independently and having the resourcefulness, flexibility, and initiative to adapt to
• constant change.
• Ability to adapt to a changing work environment.
• Ability to work autonomously as well as part of a team.

Minimum Licenses/Certifications Required:

• Driver’s License Required

Applicants must be currently authorized in the United States for any employer.

Application

To apply, please submit a cover letter and resume with contact information for three references,

and complete the Knox College Employment Application at https://www.knox.edu/employment-at-knox.

Review of applications will begin immediately and continue until the positions are filled.

Finalists will be subject to a background check.

Notice of Non-Discrimination

In keeping with its commitment to equal rights since it was founded in 1837, Knox College

particularly welcomes applications from members of underrepresented groups. Knox College

does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color,

creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference,

age, marital or family status, disability, veteran status, or other status protected by applicable

federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect

of its educational programs or activities. In addition, Knox College is prohibited by Title IX of

the Education Amendments of 1972 and its accompanying regulations from so discriminating on

the basis of sex. 

The College official responsible for coordinating compliance with this Notice of Non-

Discrimination is Kimberly K. Schrader, Title IX Coordinator. Any inquiries regarding Title IX or

the College's policies that prohibit discrimination and harassment should be directed to the

Title IX Coordinator identified below. The Coordinator will be available to meet with or talk to

students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the

College’s policies and procedures.

Title IX Coordinator

Kimberly K. Schrader

Old Jail 12 | Campus Box K-209

337 South Cherry Street

Galesburg, IL 61401

Phone: 309-341-7751

Email: kschrade@knox.edu

Inquiries about the application of Title IX to Knox may be referred to the Title IX Coordinator,

the United States Department of Education’s Assistant Secretary for Civil Rights, or both.

Individuals may also contact the U.S. Department of Education's Office of Civil Rights for

additional information.

Office for Civil Rights

U.S. Department of Education-Chicago Office

500 W Madison St., Suite 1475

Chicago, IL 60661-4544

Phone: 312-730-1560

Email: ocr@ed.gov

Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990

(“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to

either the Assistant Vice President of Human Resources or Director of Disability Support

Services identified below.

For Employees:

Human Resources

Administrative Services Center 109 | Campus Box K-200

368 South Prairie Street

Galesburg, IL 61401

Phone: 309-341-7200

Email: hr@knox.edu

For Students:

Director of Disability Support Services

Stephanie Grimes

Umbeck Science and Math Center E111 | Campus Box K183

340 South West Street

Phone: 309-341-7478

Email: sgrimes@knox.edu

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