Zonal Head- Security and Fraud Prevention (Location- Delhi/ Mumbai/ Surat)

Meesho

Education
Benefits

About the Team

Being part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3 cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions

About the Role

As a Security and Fraud Prevention- Zonal Head, you’ll run a Zonal org focused on reducing frauds and security mishaps on the ground. You’ll achieve it by forging strong collaborations with the Business and Operations teams, Operations partners and Sellers alike.

You’ll work closely with the mentioned teams in order to serve our users better. To this end, you’ll also lead key initiatives, audits, SOP closures and impactful projects to cater to security and fraud prevention needs for the organization.

Your guiding question in this role will be “How can we build a fraud-free, high on ownership and integrity supply chain with keeping customer experience at max” You’ll answer this question every day through owning the Security and Loss Prevention Charter for Fulfillment and Experience and if needed, Meesho at large.

What you will do

  • Develop and Lead the Zonal Security and Fraud Prevention Charter
  • Coordinate with Operations and central Control tower/Legal/T&S teams to design short and long-term security and fraud identification and prevention strategies
  • Regularly do security analysis and work with Central teams for setting the right SOPs across nodes
  • Conduct regular security audits on the ground based on central data inputs - Seller, Valmo and Grocery hubs
  • Close the audit exercise by ensuring legal/penal action on the fraudulent stakeholders (employees/delivery boys/sellers/ops vendors)
  • Create Org and liaisoning muscle to intervene in case of ops disruptions and untoward incidents happening in different parts of the country - through people in 3P payroll and consulting capabilities
  • In the long run, design a proactive security control tower to predict and ensure the BCP in case of breakages

What you will need

  • 8-12 years of work experience with substantial experience in managing a geographically dispersed security and loss prevention team with KRs around fraud detection and prevention and
  • Experience in Fulfillment, 3PL Logistics, Supply chain, Operations or experience in similar high growth tech startups preferred
  • Outstanding leadership and organizational skills
  • Superior problem-solving and project management skills
  • Experience in team building, managing, and coaching will be a plus

About Meesho

Meet Meesho - India’s only true e-commerce marketplace.

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Meesho (Meri shop) started with a single idea in mind - to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. Meesho is democratizing internet commerce in India. The company provides sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.4 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers.

Meesho has been a catalyst for over individual entrepreneurs, propelling them into an online business with zero initial investment. What sets us apart is our revolutionary 0% commission model for sellers, a pioneering concept in the Indian e-commerce landscape. Our vision extends beyond being a platform; we aspire to be the e-commerce destination for Bharat—a testament to our dedication to inclusivity and accessibility.

Meesho milestone:

Our journey is marked by significant milestones, including a valuation of $4.9 billion and the unwavering support of renowned investors such as Sequoia Capital, Softbank, Fidelity, Prosus Ventures, Facebook, and Elevation Capital. Meesho proudly found its place in Y Combinator’s 2021 Top Companies List and was the sole Indian startup featured in Fast Company’s The World’s 50 Most Innovative Companies in 2020. In 2021, we claimed the 6th spot in Linkedin’s Top Startups List.

9 crore orders every month~13 Lakh seller on the platform 75% of user from Tier 2+ cities of India 3.6 cr monthly and 14 cr Annual transiting users12+ Cr product listings on Meesho A new product uploaded every second

But beyond the numbers and accolades, our true strength lies in our people. At Meesho, we champion a people-first culture with gender-neutral and inclusive policies. Discover opportunities to be part of our dynamic team at meesho.careers.

Join us on this exhilarating journey, where innovation meets inclusivity, and every entrepreneur's dream finds a home. Explore more about our story and vision through our insightful blogs!

Our mission:

Democratising e-commerce for Bharat.Meesho is focused on building and making e-commerce accessible for the next billion users. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. With ~80% of Meesho’s 140 million annual transacting customers coming from Tier 2+ cities and towns, the company has been instrumental in bringing new-to-e-commerce users online. Meesho has made e-Commerce more accessible, affordable and engaging for a unique and underserved ‘non-affluent’ user segment. With a strong value proposition of Everyday Lowest Prices, the platform hosts one of the largest selection of quality products at affordable prices

Our purpose:

Har Indian ka APNA MARKET

Our founders:

Vidit Aatrey : Co-Founder and CEO

Sanjeev Barnwal : Co-Founder and CTO

meesho.ioMeesho Blogs | One Of The Best Tech Blogs In India

Learn about Meesho culture, news and what goes on in building the fastest growing e-commerce app in India.

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Confirmed 22 hours ago. Posted 30+ days ago.

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