Total experience: 5-7 years
ServiceNow Experience: 3 - 5 years
Required skills:
- Vast experience in designing and implementing complex Workflows and Flows
- Catalog item development (including code and configuration logic)
- Perform integrations using ServiceNow orchestration or Integration Hub. Experience in using existing spokes and custom integration in single and distributed environment.
- Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
- Hands-on coding and scripting (automation) experience using OO languages - JavaScript, Python and integrating same in workflows
- Proficient knowledge of Linux/ Windows OS and Bash/ Powershell scripting
- Proficiency in web technologies such as HTTP, REST/SOAP, AJAX, JSON
- Solid understanding of data structures, Application Scoping, algorithms, object-oriented design and design patterns
- Understands the concepts of Task-based applications, Core data and the interplay across the platform
- Knowledge of managing Update Sets, Releases and Clones as it pertains to SDLC across multiple ServiceNow instances
- Knowledge of ServiceNow CSM and familiarity with CSM to ITSM integrations
- Experience designing and configuring security in Domain Separated and CSM environments
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