Concentrix

Job Title:

Technical Support Specialist with German for AVAYA

Job Description

Our client is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services. But wait, this is not a phone company! Our client is a cloud business-solutions provider. Now they’ve thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way. 

So, what’s the role all about?

• To ensure our German customers’ success by providing training and support during and after the product implementation process 
• To play a key role in evaluating, troubleshooting and resolving any technical concerns and/or questions. 
• To be proactive in terms of suggesting actions that will benefit the company and its employees. 

Our top candidate has: 

• Fluency in German and advanced skills in English 
• Previous experience in a technical support role is an advantage 
• Knowledge of Unified Communication as a Service is a plus
• Self-motivated and willing to learn new skills 

What can you expect from us:

• Fulltime role with standard working hours Monday – Friday from 9:00-19:00
• Competitive salary with monthly performance-based bonuses
• Work from any place in the country
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further!

Send us your CV in English now to open the door to the new career opportunities ahead you!

We can't wait to meet you!

About us:

With 280,000 colleagues all over the world, we specialise in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognise that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

Full time

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