CWT

Web & Digital Meeting Specialist - (2400000U)

Web Registration Specialist

Summary

Support end-to-end CWT’s web and other digital servicing offering, development life cycle, provide unparallel consultative customer service and customer experience to meeting owners, clients, and attendees.

Main Responsibilities

1. Create, develop and maintain attendee registration website using a CMS platform.

2. Provide support and development to other digital service offerings such as, but not limited to, Mobile App, Onsite Technology and Virtual Solutions.

3. Support clients through utilization of the event technology tool as described by the client agreement.

4. Consult with the client and provide guidance on design and functionality to ensure client specifications, standards and objectives are met and client is appropriately informed.

5. Build and maintain strong client knowledge by attending weekly conference calls to further define/re-define process and procedure.

6. Monitor all active websites to proactively escalate potential client or supplier issues to manager/program manager for resolution. Involve client where appropriate.

7. Perform other duties as assigned.

Qualifications

Education

University degree or equivalent experience and has a major in Information Technology or Web Development

Experience

• 2+ years of web development and digital meeting experience that includes basic HTML/CSS/Javascript coding
• Experience in web development using CMS, preferred
• Experience in using Web registration platform such as Cvent, Hopin, etc, preferred but not required

License or Certification

N/A

Knowledge

• Intermediate to advance knowledge on web coding (HTML, HTML5, CSS) required
• Intermediate to advance knowledge on web programming tools/applications such as Adobe Dreamweaver, preferred
• Knowledge on web building using WYSIWYG application
• Graphics skills using the Photoshop, Illustrator or similar design software application.

Skills

• Graphics skills using the Photoshop, Illustrator or similar design software application.
• Communication skills (concise, clear, effective and professional)
• Detail-orientation, organization, prioritization and teamwork-oriented.
• Ability to understand and enforce company SOP (Standard Operation Process).

Language Fluency

English, Spanish (desired but not mandatory)

Qualifications

Primary Location

: Taguig

Employment type

: Standard

Job Family

: Web & Digital Meeting Services

Scope: Regional

Travel

: Yes, 5 % of the Time

Shift

: Day Job

Organization

: Customer_Meetings & Events

Job Posting

: Jan 9, 2024

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