London Stock Exchange Group

Position Summary

As an Account Manager, we need to manage book of business, growths and retains revenue and market share at the designated accounts and New-Name accounts in your territory. Enhance customer satisfaction and achieve company's strategic objectives with accounts under management. Develops and drives account strategy. Co-ordinates Account Activities to provide strong, consistent service levels. Works with internal partners across the board to deliver stronger, more relevant value propositions helping customer to grow their business, minimize risks or improving productivity.

Role Responsibilities

• Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
• Maintain solid understanding of LSEG propositions to initiate conversations and raise interest
• Focus on maintaining overall customer engagement and expanding and retaining led net revenue
• Oversee all commercial activities within accounts, owning the end-to-end customer relationship
• Drive efficiency in account administration (especially for lower value and growth potential accounts)
• Manage internal and external partners and maintain networks to negotiate and close deals

Skill and Experience Required

• Business level of English is required
• Ability to deliver presentations and communicate at all levels within an organization
• Relationship building and strong negotiation skills are needed
• Selling skills (identity, develop and articulate a sophisticated proposition/consultative selling)
• Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
• Problem solving—ability to understand, articulate, structure, and solve client needs
• Strong understanding of customers and their business model and workflows
• Shown account management, sales or marketing experience in a customer facing environment required

Why Join Us?

• A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging, Great Referral Bonus Scheme
• Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data
• Professional Development: Quarterly Connects to ensure you meet your goals & objectives
• Focus on Wellbeing; We have a hybrid working / flexible model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily "Me Hour", Annual wellness allowance
• Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising

People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and expertly through our shared values of Integrity, Partnership, Change and Excellence, which are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.