Comerica Bank

Welcome!

We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.

Qualifications

Position Qualifications:

• Bachelor's Degree or High School Diploma or GED and 12 years of Technology or Risk experience
• 8 years of experience with regulatory examination process
• 8 years of experience with financial, regulatory, and audit principles/concepts, methodologies with ability to interpret and translate into procedural documents
• 8 years of experience in developing and implementing internal controls, policies, and procedures
• 5 years of experience managing others
• This position is not eligible for sponsorship. Must have indefinite employment authorization

Job Description

Job Summary

The Operational Risk Manager position is designed to provide a national, holistic approach to advise/assess on risk and compliance topics. This position focuses on risk mitigation through policy and procedure management, review and implementation of new regulations, coordination of audits and exam deliverables, and compliance training course review by position and tracking for completion. The individual will manage a small team of Operational Risk Analysts/Specialists in a given function to ensure that a comprehensive approach to risk mitigation is achieved. Provide management oversight of compliance, audit and regulatory reviews; Manage the Operational Risk team to ensure a comprehensive approach to risk mitigation and prevention is achieved; Provide a national, holistic approach to assess/ advise on risk and compliance topics; Typically supports a small to medium department

Essential Duties and Responsibilities:

• Manage a sustainable risk control testing program, ensuring all testing requirements are met and execute on a defined timeline.
• Develop an Annual Testing Plan using a risk- based approach to include RCSA control testing, SOX and issue validations.
• Manage issue validations on a defined schedule and provide aggregate results through formal reporting.
• Drive change through the enhancement and execution of a strong testing/monitoring program and provide risk support/consulting for key partners.
• Lead the strategy to execute control, compliance, and SOX testing requirements and create policies and procedures for consistent execution.
• Create reporting to reflect the control environment for business decisions.
• Establish strong relationships with business leaders, compliance, operations and other key stakeholders.

Policy, Process, and Procedure Improvement

• Coordinates the development and updating of all procedures and department process flows.
• Makes policy recommendations.
• Provides oversight in ensuring that processes and procedures align with regulatory, policy compliance and control mitigation for the business unit.
• Coordinate/lead initiatives to ensure that risk mitigation controls are operating effectively and efficiently.
• Manage the review of changes in company processes, standards and technology to ensure the effectiveness of security controls and meet compliance requirements.
• Ensure the business unit follows the supplier management and third party risk policies and processes to maintain proper oversight and awareness of Supplier Risk, Contract Term Management and Compliance

Control Testing Oversight

• Assess new or changing regulatory requirements and the effect on department (s) to ensure all regulatory and compliance controls remain effective and current.
• Measure against the appetite and the risk tolerance of the business unit and its processes.
• Ensure all pending and unresolved compliance issues are appropriately tracked and closed.
• Provides risk management, regulatory, compliance and technical advice and support for staff.
• Provide guidance to the business unit on recommendations for remediation of control gaps.

Committees and Projects

• Participate in multiple industry forums to share, decipher and create solutions to address risk and compliance trends.
• Provide recommendations and counsel to senior management to gain support for implementation of new strategies.
• Primary point of contact for large to complex corporate and department projects representing department needs while ensuring adherence to corporate and/or department direction.

Strategy

• Responsible for creating a compliance and risk framework that develops, documents and maintains repeatable processes to determine, measure and report accurate view of significant current and future potential risks.
• Provide a roadmap for ensuring Risk Control Self Assessments are being conducted along with remediation efforts to close any gaps.
• Lead development and reporting of risk metrics, including Key Risk Indicators (KRIs).
• Manage and develop a risk dashboard for the Business Unit, tracking risk assessment activities, remediation efforts, and consolidated risk metric reporting.

Management Responsibilities

• Manages department staff.
• Provide coaching developments and training to ensure staff has the necessary skills and tools to be successful.
• Perform all management activities including: performance management, staff development, and training.
• Establishes appropriate PMPs and development plans for staff including career path discussions and recommendations.

Work Hours

8:00am - 5:00pm Monday - Friday

WorkBest Job Category

Category C - Days may vary based on workweek schedule (1-5 days in office)

Salary Range

Work Location(s)

Comerica Bank Tower, Comerica Great Lakes Campus

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.