Forest Lawn

Forest Lawn has always attracted unique and exceptional individuals; those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives. If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY!

COMPENSATION

Annual Minimum - Maximum

The Learning and Development Specialist at Forest Lawn, Glendale will develop, implement, execute, and evaluate training/educational programs. Focus areas include Leadership Development, Service Culture, Compliance/Annual, and Operations Functional training. Work closely with the Learning & Development (L&D) Manager and senior management to ensure training/educational programs meet the needs of managers, supervisors, and employees alike to better serve client families. 

WHAT YOU'LL BE DOING  

• Develop and facilitate instructional programs and materials according to Adult Learning Theory, monitor results, measure, and assess effectiveness of programs.
• Look for ways to continually improve initiatives and training programs. 
• Gather knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. 
• Recommend leadership development strategies that are targeted for specific departments with the goal of increasing efficiency and effectiveness and generating optimal performance. 
• Develop teaching outlines and determine instructional methods utilizing knowledge of specified training needs and effectiveness of methods, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. 
• Select or develop teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. 
• Coordinate and oversee Train-the-Trainer programs, ensuring selection of trainers is appropriate and maintain active roster. Evaluate trainees to measure progress and effectiveness of training. 
• Identify potential new programs and vendor partners based on company needs and budget. May select and coordinate training programs with outside vendors or professionals. 
• Design and coordinate the schedule of new managers and ensure successful completion of initial training. 
• Evaluate and continuously improve current training initiatives, incorporating best practices for results-driven adult learning. 
• Identify and cultivate best practices and opportunities to leverage technology, LMS and other innovative learning practices. 
• Collaborate extensively with other teams to ensure training aligns with company goals, objectives, and company values. 
• Ensure that all training materials and programs are compliant with laws and regulations. 
• Partner with L&D Manager to manage the creation and maintenance of all program-related training materials, Train-the-Trainer program, training metrics and measurement. 
• Remain up to date on corporate training trends and best practices. 
• Coordinate in partnership with the L&D team and HR the scheduling of training programs for all employees with management. 
• Assist with other Human Resources related duties as necessary. 
• Work closely with HRIS team on system training for team, management and employees. 
• Compile data for annual and semi-annual reports. 
• Stays informed of Human Resources developments and trends by attending seminars and webinars, and special programs.
• Conduct special projects and other related duties as needed. 

REQUIRED QUALIFICATIONS

• Bachelor’s degree (B. A.) from four-year college preferred, and minimum five years of professional experience in Learning & Development, corporate training, organizational development using Adult Learning Theory. 
• Valid California Driver’s License. 
• Bilingual in Spanish required. 
• Experience designing and delivering corporate training using Adult Learning Theory methods. 
• Knowledge of Microsoft Office Suite.
• Able to effectively communicate with all levels of employees and management. 
• Comfortable working flexible hours during periods of heavy demand; work nonstandard days and hours to complete the tasks required. 
• Desire to foster a teamwork environment and promote positive organization relations. 
• Strong planning and organizational skills. 
• Excellent oral and written communication skills required in both group and one-on-one settings. 

PREFERRED QUALIFICATIONS

• Hospitality operations experience.
• Human Resources experience.

COMPETITIVE BENEFITS

Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry.

Click here to learn more about our benefit offerings.

DRUG TESTING POLICY

Prior to beginning employment, all job applicants who receive a job offer will be required to voluntarily submit to a drug screening test conducted by a laboratory designated by Forest Lawn. The drug screening method is a hair collection test that will detect the use of illegal drugs within the past 90 days. A positive drug test may result in the withdrawal of the job offer.

E-VERIFY STATEMENT

Forest Lawn has registered to participate in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. 

For up-to-date information on E-Verify, go to https://www.e-verify.gov/employees/e-verify-overview.

FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE

Forest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.