Head of Practice

Product & Design

The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. 

We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of nearly 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

What You Will Bring to the Team

The Head of Practice for Product & Design will bring technology and business domain expertise, setting the strategy of our offerings and services and offering leadership and coaching for our Technology Leads and the organization. This role will work closely with the CTO and VP of Technology to productize the program, collaborating with the Go-To-Market team and setting the direction of the area's success. Mature the offerings delivered to expand the growth of new and existing clients.

At the same time, identify, develop, and standardize accelerators that will add value to our delivery framework and serve as the special sauce for Wizeline—incorporating AI and top technologies into our operating model. You will drive strategic decisions, improve our methodologies, and identify technology trends to help us deliver customer satisfaction and growth. 

Your Day-to-Day

• Technology Strategy
• Own practice P&L and GTM strategy.
• Set the strategy for the productization of the area.
• Manage OKRs for the area and ensure successful performance (ex. Revenue, Pipeline, etc.).
• Establish a product roadmap and develop supporting material (ex. Battlecards, Offerings, Case Studies, etc).
• Influence Go To Market strategies based on technology trends within the area.
• Build a plan to increase partnership incentives and competencies to be incorporated into a growth strategy.
• Lead the group of Technology Program Leads and Technology Specialists within the area, aligning talent strategy with business goals and strategy.
• Drive continuous innovation by exploring and assessing technologies to apply them in business domains.
• Technology Execution 
• Identify and mature accelerators to serve as differentiators and add value to the area.
• Incorporate AI into offerings and methodologies to increase delivery time and lower cost.
• Provide an operating model within technology to enable delivery success through innovation and best practices.
• Maintain a healthy utilization while leveraging the team to work on PoCs and innovation. 
• Work in collaborative product and platform teams at the Wizeline and client levels.
• Coaching and Mentoring
• Mentor and coach Tech Leads and teams.
• Strategic Coach for Technology Specialists and Technology Program Leads of the Area within their technology domain.
• Influence a large team or multiple projects to achieve goals.
• Define staff profile, performance, and training standards.

Are You a Fit?

To be successful in this role, you will have:

• 10+ years of product leadership experience with a strong track record of successful development and delivery of complex, enterprise-class cloud solutions that resulted in material market impact with a clear understanding of product and design frameworks and methodologies, all under agile environments.
• Experience working collaboratively with Technologists and multidisciplinary teams to define product strategy and roadmap.
• A systems thinker who can continuously reinvent and improve how to do things.
• Strong team player who supports their team in all regards and embraces ownership, accountability, and responsibility for the team’s work.
• Outgoing and positive thinking about possibilities, where others see problems, you see challenges as opportunities.
• Storyteller with strong English skills who communicates effectively and inspires others with your vision.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions with stakeholders in different areas and regions.
• Analytical and problem-solving experience with large-scale platforms, infrastructure, and organizations.
• Elevate Wizeline’s value proposition by connecting our services with advanced technology scenarios. 
• Design and develop solutions accelerators. 
• Effective in setting direction, addressing competing priorities, and managing change.
• A consultative and customer-centric approach to solving challenges with the ability to develop and execute a technical vision focusing on business value.
• Experience influencing others and advocating for technical excellence while being open to change when needed.
• Consulting Mindset implies offering the best solution regarding technology and tools for our clients and incoming open opportunities.
• Resilient, comfortable in ambiguous situations, and able to approach challenges from multiple perspectives.

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees. 

Our Culture

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning, Udemy, and in-house technical bootcamps developed by our experts in the field. 

In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. 

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.