Firmenich

Senior Account Manager 

New York, NY, US

Hybrid - this role requires 4 days on-site 

142k – 178k

We're looking for a seasoned Strategic Account Manager to craft visionary plans aligning internal and client goals, driving growth while fostering cross-functional teamwork, and delivering best-in-class fragrances. Our ideal candidate should excel in proactive business development, efficient resource management, and exceeding sales targets. 

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated 

Your key responsibilities

• Create a solid, strategic, and visionary Account Plan to meet both internal and client objectives. Develop and deliver internal and customer presentations.
• Implement, monitor and drive the Account Plan with all aspects of Sales (pricing strategy, short, mid & long-term sales goals, profitability improvement), Marketing and Innovation.
• Communicate the account plan across the different internal departments and lead the organization by setting priorities.
• Develop, lead and nurture highly effective and impactful cross functional team dynamic to deliver best in class fragrances and service.
• Coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of Firmenich resources.
• Collaborate with demand planning, customer care and operations to plan and scale-up new wins to production.
• Anticipate clients’ needs and establish a solid proactive program to generate new business opportunities.
• Monitor customer and competitor activity and maintain customer information.
• Accountable for sales and profit budgets while following KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary.
• Manage credit, pricing, rebates and budget etc. for each account and identify/create opportunities for Firmenich to participate in targeted briefs.

We bring

• The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry
• A fast-paced environment surrounded by some of the biggest talents and brands in the beauty and fragrance industries
• Culture that allows you to live your purpose, values creativity, and diversity.
• Opportunity to work for a company that cares about environment and sets and achieve ambitious sustainability objectives.
• Inclusive benefits package such as Hybrid Work model and parental leave 
• Work in a global and multicultural environment.

You bring

• Proven track record in driving dynamic growth and high impact business supported on strong client relationships and value creation.
• Excellent interpersonal and communications skills and ability to work with diverse internal and external clients at all levels
• REQUIRED – Bachelor’s degree required, Master’s degree appreciated with 5-10+ years’ experience in strategic fine fragrance accounts
• Robust analytical skills, problem analysis and resolution at both strategic and functional levels

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