Concentrix

Job Title:

Customer Service Advisor with all three languages Armenian, Russian and English Concentrix for Phillip Morris Project

Job Description

This position is suitable for candidates who want to work in the office and are looking for standard working time. We need your skills!

Be a part of our dynamic team today and help us grow. We are looking for inquisitive, self-driven and open-minded professionals to join us to work on the project launched by Philip Morris LLC. For the avoidance of any doubt, Customer Service Advisor will be engaged by Concentrix directly and it will have no legal relationship with Philip Morris.

So, what’s the role all about:

• Advising and supporting the consumers on their experience and maintenance on the devices
• Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution
• Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients

You are a good fit for the role if you are:

• Fluent in all three languages Armenian, Russian and English (both written and verbal)
• Experienced in a call center environment is an advantage
• Active listener with positive attitude and tone of voice
• Familiar with OS MS Windows & Office and Internet applications
• Well-developed customer orientation skills

What you can expect from us:

• 5 days a week between Monday and Sunday, 10:00 – 20:00
• Office based position
• Comprehensive initial training and onboarding
• Competitive salary
• Medical insurance
• Life insurance
• Performance bonus
• Tranport allowance
• Meal vouchers
• Various career development opportunities
• Holiday pay
• Team and Concentrix events

We can't wait to meet you!

Who are we:

Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.

Location:

GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs

Language Requirements:

Armenian, English, Russian

Time Type:

Full time

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