Guidehouse

Job Family:

EBO Training (India)

Travel Required:

None

Clearance Required:

None

Overview:

We at Guidehouse, are excited to hire a V&A Lead Trainer for our EBO team under the RCM business unit. We have more than 16000 associates working with us globally. We have office spaces in 50+ locations worldwide. We are an ISO 27001: 2013 certified At Guidehouse, we combine unequalled expertise, specialized resources, and deep domain experience to solve problems that cross sectors, industries, and geographies for clients of the public sector and the regulated commercial markets they serve. 

Guidehouse has been certified as the ‘Great place to work’ for the last 3 consecutive years. Guidehouse was ranked as one of the ‘best mid-size employers’ by FORBES in 2019. We were awarded the ‘Military Friendly Gold award’ for 2021 for our commitment, effort, and success in creating sustainable and meaningful opportunity for the military community.

Guidehouse India provide solutions to global clients in Technology, Healthcare, State and Local government, National Security, Life sciences, financial services, Energy, sustainability & infrastructure.

If you are interested to join us in this exciting journey, please go ahead and apply for this job.

What You Will Do:

• Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards.
• Use the various learning tools to enhance spoken capabilities.
• Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills.
• Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

What You Will Need:

• Must have a bachelor's or master's degree in any field.
• At least 2 years of working experience in related field (T&D).
• Excellent interpersonal and communication skill.
• Should have handled Voice & Accent training in corporate sector.
• Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, Mother Tongue Influence etc.

What Would Be Nice to Have:

• Microsoft Excel and Power point knowledge will be an added advantage.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.