Senior Enterprise Service Manager

Amazon

DESCRIPTION

AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base. We are obsessed about delivering success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

As a Senior Enterprise Service Manager (ESM) with AWS Professional Services team, you will build and consolidate the commercial relationship with large global organizations. You will collaborate with customer account teams and AWS partners to identify, develop, and execute customer consulting engagements. As a Trusted Advisor for our largest and most committed customers, you will support business development and build strong relationships, oversee the delivery and manage programs for a portfolio of projects in those accounts.

Do you have experience delivering large IT solutions in agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery on a scale?

Come build the future with us.

We are open to hiring candidates to work out of one of the following locations:

Waterfall City, ZAF

BASIC QUALIFICATIONS

  • Multiple years of IT consulting, sales and management experience, with demonstrated business and technology transformation experience in customer-facing roles
  • Industry value chain experience covering significant portions of Oil, Gas and / or Utilities from exploration through production / generation to retail.
  • Business consulting experience in transforming customer operations through technology including cloud adoption, IOT, ML/AI, and automation.
  • Extensive experience managing large Industry vertical accounts, IT and business consulting (relationship management, achieving growth targets / sales quotas, high customer satisfaction achievement, project portfolio management, contract negotiations etc.).
  • A proven track record of managing and delivering large-scale enterprise IT programs.

PREFERRED QUALIFICATIONS

  • Experience with contract and statement of work (SOW) development.
  • Experience with enterprise IT management frameworks (e.g., COBIT, ITIL, cyber, etc.).
  • Broad enterprise systems technology experience including IaaS / virtualization technologies, cloud, ML/AI, traditional and renewables power generation, transmission, utility retail, E&P, refining/chemical/wells process control and SCADA, fueling-retail, and supply chain.
  • Experience with enterprise application programs (SAP, Oracle, Maximo, etc.) and technical infrastructures in Industry, including design, build, and operate of global solutions.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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Confirmed 12 hours ago. Posted 30+ days ago.

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