Wiley

Job Title: AGM, Client Services

Location: India, Remote

Company: Wiley Edge, A Wiley's brand

Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world knows.

About Wiley Edge:

Wiley Edge is a wholly owned subsidiary of John Wiley & Sons, Inc. It has an expanding client portfolio that is currently around 40 customers globally, to whom we deliver our Hire-Train-Deploy Alumni resources as well as reskill training services. It is the role of the Commercial Management Office to help map the processes relating to timesheet tracking, Purchase Orders, Statement of Works, and monthly reconciliations for clients so that the Customer Services Teams can generate client invoices. The team operates on a global basis as many of our clients have operations in multiple regions. As well as facing off with clients the CMO team works with internal teams across both Wiley and Wiley Edge organisations. 

About the Role:

A fantastic opportunity to join a fast-growing, high-performing, collaborative sales team; supporting the largest companies to solve some of their biggest challenges around diversity and demand for key IT skills to support their growth.

As a Business Development Executive, you will be responsible for winning new logos, primarily selling Wiley Edge`s Alumni model, to some of the largest multi-national organizations across Europe. You will be responsible for Managing & heading the India business for Wiley Edge, Wiley’s brand for trained emerging talent solution to the corporate world, the full sales cycle and be required to manage a complex sales process involving multiple stakeholders.

How you will make an impact:

• Responsible for leading the India team with direct reporting structure from Sales and Client services and with dotted reporting from different functions of the business-like talent, academy, finance, HR etc.,
• Maintaining the P&L for the Wiley Edge India business by effective planning and managing the client relationships in the region.
• Work in a capacity of partner & true advisor to clients by understanding their talent needs and suggesting a best possible approach with custom trained cohorts and diversity objectives of the respective client.
• True bearer for diversity & inclusion amongst all cohorts delivered for clients. Execute the local strategies for Wiley Edge in line to the global planned outcomes.
• Representing India internally at Wiley for the global GTM, expansion plans, and business objective discussions.
• Regional expansion for Wiley Edge business and further penetration into untapped global markets.

What we are looking for:

• 5+ years’ experience managing complex sale cycles/processes end-to-end.
• Track record of identifying, generating, and closing new business opportunities within new target customers
• A demonstratable record of meeting or exceeding sales targets
• Experience selling to C-level executives.
• Comfortable and skilled in engaging with a wide variety of stakeholders in your accounts.

Why should you join Wiley?

• The team! You’ll be joining a talented group of professionals who are truly passionate about the work we do.
• We embrace you for you! Wiley is committed to attracting and retaining a talented and diverse workforce and fostering a work environment in which all colleagues are valued and can enjoy professional success.
• Fantastic well-being initiatives such as ‘Happy Fridays’ with the afternoon off during part of the year, flexibility to work from home, fun events, and activities throughout the year to get colleagues together, free access to Headspace, and much more!

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces. We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. 

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

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