Clinic Manager-Student Health Services - 23000002KP
Description
Pay Grade: 10
Hiring Salary: Commensurate with Education and Experience
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Clinic Manager is an important member of the University Health Services (UHS) team as it assists the medical director with the daily operations of the clinic. This position will be instrumental in defining the mission, goals, budget, and performance standards for the clinic(s) and communicating them to staff. Utilizes knowledge of organization policies, procedures, and systems. Must be able to adapt to changes in healthcare laws, regulations, and technology.
DUTIES AND RESPONSIBILITIES:
- Leads employees to accomplish job objectives; inspires confidence and motivation; clearly defines expectations and maintains personal effectiveness under pressure.
- Helps establish/implement goals, objectives, policies, procedures, and systems for the clinic.
- Develops, monitors, and analyzes budget and financial information and utilizes resources in an effective and economical manner.
- Provides support for the Business Office of the Chancellor and Executive Vice Chancellor, including processing and/or approving financial documents and maintaining source documents.
- Oversees all billing operations which includes insurance verification and authorizations; develops, implements, and monitors billing operations policies and procedures.
- Develops standards, provides systems to monitor and evaluate physician office functions, and recommends designing methods to improve functions.
- Implements system to document and communicate standards, which includes policies, procedures, and protocol.
- Documents and reports to the Medical Director of University Health Services and provides quality assessment and improvement activities, employee competence through performance evaluation, project activity, reviews budget variances, and issues affecting clinic productivity and effectiveness.
- Develops and implements policies and procedures to meet state and federal regulations. Assures compliance with corporate compliance policies.
- Oversees and manages the day-to-day billing operations.
- Designs, implements, and maintains processes for maintaining accurate billing data and new contracting relating to billing and revenue.
- Leads and works collaboratively with the EVC Business Office for revenue analysis and forecasting projections.
- Performs other duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
EDUCATION: Bachelor’s Degree in Business Administration, Health Administration or Related (TRANSCRIPT REQUIRED)
EXPERIENCE: Two (2) years of related experience. (Medical office management experience preferred.)
KNOWLEDGE, SKILLS, AND ACTIVITIES:
- Knowledge and understanding of HIPAA regulations; maintains strict confidentiality of patient and patient information.
- Ability to work effectively within the role independently and with other team members.
- Knowledge of business software, billing platforms, ledgers, invoices, procurement cards, and HER systems.
- Knowledge of Rev, CPT, and ICD-10CM coding.
- Strong organizational and interpersonal skills with the ability to complete work timely.
- Ability to understand medical terminology.
- Knowledge of Microsoft applications including Word, Excel, PowerPoint, and Outlook.
- Ability to lead or direct multiple complex projects and activities in an ambiguous environment.
WORK SCHEDULE: This position may occasionally be required to work evenings and weekends. May require occasional overnight travel.
Job
Other Professional
Primary Location
US-Tennessee-Memphis
Organization
Student Health Services
Campus/Institute Memphis
Schedule
Full-time
Job Posting
Dec 4, 2023, 3:59:50 PM
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