Broad outline of the Role
- Firewall (IPSEC VPN, security policy, NAT, QoS, PBR, Basic knowledge of IDS/IPS/SSLVPN)
- 2 yrs of Operational/Hands on experience in configuring/managing firewalls (PaloAlto-preferred, Fortinet, Sophos or any other vendor)
- Switching (VLAN, LACP, STP/RSTP, Static routing, IP Subnetting, Basic OSPF, HSRP, IP SLA)
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
- Graduate with 3-4 years of experience on Switching, Routing and Paloalto Firewall
Other knowledge/skills
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
Key Responsibilities
- Configure and install various network devices and services (e.g., routers, switches, firewalls, VPN, QoS)
- Mobility Controller, Access Points, Instant Access Point, IPsec VPN, Airwave monitoring/Management, Wi-Fi Site survey.
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- Liaise with vendors and other IT personnel for problem resolution
Technical Competencies
- 3-4 yrs of hands-on network engineering experience
- CCNA or CCNP trained or certified
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
Hands-on experience with monitoring, network diagnostic and network analytics tools
Knowledge / Skills
Communication Skills
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