Job Description
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location
Lawrenceville Hampton Inn-LHI
Location Description
1135 Lakes Parkway, Lawrenceville, Georgia 30043
Discover the history of this small town when you stay at the Hampton Inn Lawrenceville hotel. Enjoy easy access to the cities of Buford, Suwannee and Duluth.
Our hotel is one of the most centrally located hotels in Lawrenceville, GA. We are within 10 minutes of the Mall of Georgia, Gwinnett Airport at Briscoe Field, Georgia Gwinnett College and Georgia Tech College. Tour Gwinnett County's oldest courthouse in downtown Lawrenceville, browse the specialty shops and dine in unique restaurants. Drive just 30 minutes from our hotel to reach the University of Georgia at Atlanta.
Requirements
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Status
Full-time
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