Marsh & McLennan Companies

Company:

Oliver Wyman

Description:

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.

Job Overview:

The Information Technology Services department is looking to hire a Software Development Engineer in Test to support the multiple initiatives within our firm. This role will work closely with Project Managers, Technical Leads, and Developers to preventing critical defect leakage to production.

Our Software Development Engineer in Test will create test cases, plan their execution, and perform the testing activities of internal IT systems and software applications. Our SDET will need a proactive approach to never let anything slip by and not be afraid to get their hands dirty. Must perform the role and responsibilities with a high level of integrity, ethics, and commitment to service excellence.

• PLEASE SUBMIT CVs IN ENGLISH*
• THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*

Key Responsibilities:

• Write, maintain, and execute both manual and automated tests.
• Collaborate with the development team to understand project requirements and design test cases accordingly.
• Develop and execute comprehensive test plans, test cases, and test scripts for Salesforce applications.
• Conduct thorough functional, integration, regression, and user acceptance testing to identify and report defects.
• Design, review and execute tests plans and regression packs.
• Perform system-level testing, including end-to-end testing, to validate business processes and data integrity.
• Document test results, defects, and enhancements using appropriate tools and methodologies.
• Work closely with developers and business analysts to reproduce and resolve identified issues.
• Provide timely and accurate status updates on testing progress to project stakeholders.
• Continuously improve testing processes and strategies to enhance the overall quality of our Salesforce solutions.
• Liaise with testers, developers and support staff on corrective actions or viable workarounds to incidents.
• Ability to document user requirements for high complexity projects, if needed, to ensure business scenarios and processes are incorporated into testing strategies for providing optimal results.
• Full test lifecycle oversight including designing, documenting, and executing test scripts with a goal of uncovering potential defects and preventing defect leakage into production.
• Participates in cross-functional discussions to review the impact of application changes from both internal and external interfaces on the quality of their applications.
• Assess problems from multiple angles to ensure relevant issues are considered when making decisions.

Experience Required:

• Bachelor's degree in computer science, computer engineering, electrical engineering, systems analysis or a related field of study, or equivalent experience
• 3+ years of experience as a software Developer or Quality Assurance tester, with a specialization in testing tools

Skills and Attributes:

• Strong communication and writing skills with demonstrated ability to work as an individual contributor and in a dynamic team environment.
• Independently identify and resolve complex problems utilizing functional and technical skills.
• Ability to interact and communicate effectively with a wide variety of Senior technical, functional and management staff.
• Strong communication and collaboration abilities, with the capacity to work effectively within a team and interact with stakeholders.
• Fluent in English - Exceptional interpersonal skills, including teamwork, facilitation, and negotiation especially since this role requires influencing stakeholders and partners.
• Ability to manage multiple projects.
• Influential in the organization and a team player.
• Highly supportive of the business and of its ideals and strategies.
• Results oriented.

Technical Skills:

• Proven experience as a Salesforce QA Tester
• Strong understanding of Salesforce CRM functionality, including Sales Cloud, Service Cloud, and custom applications.
• Proficient in test planning, test case design, and test execution.
• Hands-on experience with Salesforce testing tools and frameworks, such as Selenium, or Salesforce Test Automation.
• Knowledge of development methodologies, Agile and Waterfall.
• Extensive years of experience in writing/reviewing requirements, developing test plans, test Cases and script development
• Detailed understanding of development lifecycle and quality assurance phases
• Experience with functional, integration, regression, and load testing.

Desirable:

• Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Platform, App Builder are a plus.
• FinancialForce PSA experience.

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We are committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law.