The Operations Technology Solutions (OTS) team is looking for a Regional Supply Chain Solutions Manager responsible for the business portfolio management of our services. The Operations Technology Solutions (OTS) organization manages a complex suite of program portfolios and is responsible for a wide variety of IT deployment, new site launches and project initiatives that span across business teams within Worldwide Amazon Stores operations. Our projects deliver technology solutions that power the physical fulfillment operations that directly supports shipping packages to millions of Amazon.com customers across the globe.
The OTS Supply Chain organization plans, sources, makes and delivers the IT equipment necessary to empower Worldwide Amazon Stores operations. Through efficient collaboration with cross-functional teams, we deliver scalable and innovative supply chain solutions that add value and increases customer satisfaction to support forward and reverse technology fulfillment services. We are making investments to transform our supply chain into an automated, resilient, cost-effective IT fulfillment engine enabling our customers to launch programs quicker and adjust to rapid business changes.
Key job responsibilities
The regional Supply Chain Solutions role leads a team of program managers responsible for the management of services we provide in Amazon operations across the AMER region, covering the USA, Canada and the South American countries. Your team will design, implement, and govern mechanisms that align service capabilities with business operations, customer interactions, and growth strategy. Supply Chain Managers need to understand what keeps our customers up at night, build services that ease their concerns, and anticipate future needs. Advanced knowledge and industry experience of supply chain insights is critical for this role to design high-quality, innovative solutions for our customers. You are the trusted advisor working with internal teams to ensure our customers’ needs are understood and satisfied. As a regional leader, you develop strong, trusting, and long-lasting relationships with customers, while always seeking opportunities for new business opportunities. Your team manages stakeholders (internal/external) to proactively identify, monitor, and optimize opportunities. You will drive stakeholder relationship management activities to improve performance and add value to the organization. You influence, innovate, and come up with solutions to build, and solve problems in, supply chains.
A day in the life
About the team
Supply Chain Solutions (SCS) mission is to cultivate solutions that deliver value-added supply chain (SC) services that are resilient, agile and scalable to meet our customer needs and improve partnerships. We strive to provide an integrated Supply Chain that leverages standard business practices, optimizes organizational capability, minimizes waste, and delivers comprehensive value to our customers.
SCS is the central spoke in the SC wheel to manage customer relationships, their experience, and process change management. It is our vision to build supply chain solutions that is a seamless extension of Amazon business operations globally.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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