Mantova
Field Service Engineer - Labeller
YOUR OPPORTUNITY
Sidel is looking for a Field Service Engineer (FSE) specialized on Labelling equipment. The main focus is to perform Installation, start‐up, commissioning and test of the Sidel Labelling equipment supplied to Customer sites within ECA ( Europe & Central Asia ) perimeter. Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel Labelling equipment installed at Customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure Customer satisfaction.
YOUR MISSION
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
- Operate on Mechanical systems, HMI, electrical work (e.g. cable wiring), and Automation, for regular activities and troubleshooting as per Standard Operating Procedures;
- Properly handle, check and transfer equipment non-conformities;
- Prepare Job Progress Chart and technical reports in reference to carried-out activities;
- Ensure ultimate internal and external customer satisfaction;
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
- Report after sales opportunities detected on Customer site;
- Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables;
- Report to the ISM for team site activities.
YOUR PROFILE
Education Qualifications and Language Requirements:
- Technical professional qualification or Bachelor degree in Mechatronics is a plus;
- English, written and spoken;
Professional Qualifications and Experience:
- At least 3 years of experience in field activities;
- Experience in the beverage industry;
- Consolidated technical background on Mechanic / Mechatronic;
- Knowledge of Sidel Portfolio is a plus;
- Availability to travel (Up to 90% internationally).
By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.
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