Guidehouse

Job Family:

EBO Training (India)

Travel Required:

None

Clearance Required:

None

• Candidate must possess a bachelor's degree/Post Graduate in any field Atleast 2 years working experience in related field (T&D)
• Excellent interpersonal and communication skill Should have handled Voice & Accent training in corporate sector.
• Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards
• Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, MTI etc
• Use the various learning tools to enhance spoken capabilities
• Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills
• Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

Note: Excel and Power point knowledge will be an added advantage. 

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.