JPMorgan Chase & Co.

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

The Chase Auto Private Label Captive Finance business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and EV partners Rivian and Fisker. 

Job Description

We are seeking a talented MD-level senior leader to join the Chase Auto Private Label Captive Finance team as the General Manager for Rivian Financial Services and Fisker Finance. 

As a General Manager, this role will work directly with the Rivian and Fisker corporate executive teams to develop programs and direct-to-consumer strategies that drive goals and objectives for our OEM partners as well as for the Rivian Financial Services and Fisker Finance private label Captives. The GM will manage the P&L for both Captives and will be responsible for delivering profit and return targets. The GM will manage the strategic partnerships, run day to day operations, be directly responsible for the Brand Management teams aligned with each label, and manage the Credit and Underwriting team that supports the combined EV portfolio. The GM will interface with key functional partners within Chase Auto and the Private Label Captive Finance business to deliver on business goals and objectives, including Finance, Marketing, Data & Analytics, Product, Servicing & Operations, Vehicle Remarketing, Strategy, Corporate Development, Legal, Controls, Risk, and Compliance. 

This position requires strong stakeholder management at all levels of Chase Auto and throughout JP Morgan Chase. The role will work across multiple lines of business to identify and develop opportunities to deepen partner our relationships by leveraging the unique assets and capabilities available across the firm, including Mobility Payment Solutions, Chase Offers, Travel, Dining, Sapphire Lounge, Private Banking, Consumer Banking, and external strategic partnerships.

Key Responsibilities: 

• Fully manage the P&L for Rivian Financial Services and Fisker Finance private label captive businesses; ensure the portfolios perform within established risk appetite of the business
• Develop growth strategies to acquire new customers and build market share for Rivian and Fisker
• Develop innovative strategies in support of the company’s overall strategic objectives, inclusive of special programs and customer-centric initiatives
• Develop strategies to drive EV customer loyalty and engagement 
• Negotiate program and contract amendments in support of the business
• Build and maintain strong relationships and regular communication with Rivian and Fisker C-suite and executive leadership
• Lead Brand Management and Credit organizations to develop and evolve marketing, pricing, credit and risk management strategies for Rivian Financial Services and Fisker Finance
• Ensure that each Captive follows established policies and procedures and has sound Controls in place
• Track competitive movements for product features, pricing, customer experience, etc.; monitor Electronic Vehicle trends and strategies and develop consistent and sustainable processes to support the unique needs of EV manufacturers
• Coordinate and lead a regular cadence of business reviews and collaborative discussions

Qualifications, capabilities and skills

• BS degree or equivalent experience required; MBA or graduate degree strongly preferred
• 12+ years of relevant experience in auto captive, auto finance, direct to consumer lending, business development, and/or experience leading a complex large-scale regulated business in alternative industries
• Significant negotiation experience is required
• Exceptional quantitative and qualitative finance and analytical skills
• Demonstrated strategic thinking and execution skills; insight and ability to proactively identify opportunities to innovate and improve the business
• Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
• Proven experience in collaborating across teams and lines of business within large organizations
• Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications
• A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions
• Intellectual curiosity and propensity to learn new subjects quickly
• Open, collaborative, team-oriented operating style
• Sense of urgency with disposition to execute 
• Demonstrated career of successful program implementations
• Must have experience managing teams and developing individual team members

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.