Customer Service Representative, First Shift, Laboratory Administration Department
UC Health is hiring a part-time Customer Service Representative for the laboratory administration department for first shift at University of Cincinnati Medical Center.
The Customer Service Representative acts as a liaison between the clinical laboratory and internal and external customers, manages the information gathered from the Quality Assurance forms, works the Charge Interface failure report, assists TUH users with ordering laboratory tests in Hospital Interface system, works with reference laboratory to resolve issues, and suggests performance improvement initiatives based on analysis of laboratory data.
About University of Cincinnati Medical Center
As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.
UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries.
Job Responsibilities
Education and Experience Requirements:
Join our team as a Customer Service Representative in our laboratory administration department and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
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