Slalom

Who You’ll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to meaningful work that aligns to their personal and professional goals.

Who you are: 

A Salesforce Leader that develops and executes strategies to scale delivery excellence across our growing Salesforce practice. You impact the way Salesforce teams at Slalom manage engagements and provide transformational delivery leadership across our global portfolio of clients. You play an important role in creating meaningful work for our consultants. 

Responsibilities: 

• Influence, enable, and scale our delivery roles and teams across Slalom, ensuring consistent and high-quality delivery 
• Lead efforts to bring continuity to our Salesforce engagement management and delivery methodology to all Salesforce practitioners globally 
• Lead efforts to capture best practices and develop case studies and other core deliverables to build solution offerings 
• Influence the job descriptions, qualifications, and brand of Delivery Excellence practitioners 
• Engage directly with senior client stakeholders as an Accountable Executive on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risks, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client 
• Perform oversight of large-scale, complex software delivery project/program management on client engagements 
• Work with local teams to ensure successful adoption of delivery methodology 
• Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business 
• Provide guidance, coaching, mentoring, and day-to-day direction for project teams 
• Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to perspective clients 
• Serve as a People Manager within capability and provide meaningful mentoring and advice to members of the practice 
• Support recruiting, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit 
• Serve as Solution Lead on sales pursuits, providing solution design, estimation and staffing proposals to ensure delivery excellence 
• Promote and influence employee and leader development and create opportunities for career progression 

Qualifications: 

• Consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects 
• Experience leading capabilities and/or groups of (up to) 50+ individuals distributed nationally and/or globally 
• Experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds 
• Experience in all phases of product development, software development, and testing lifecycles 
• Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies 
• Experience with recruiting and building teams; experienced management with a history of mentoring others 
• Experience with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio 
• Experience writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts 
• Expert business operations experience (e.g., invoicing, SOW, margins, utilization) 
• Outstanding verbal and written communication skills to audiences of all levels including client-facing skills 
• Expert in Agile software delivery methodologies 
• Passion for building Salesforce and other software solutions with state-of-the-art technology 
• Embrace challenging situations and enjoy solving complex problems 
• Expert at project delivery, including all aspects of program management and the SDLC 

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 40 markets around the world, Slalom's teams have autonomy to move fast and do what's right. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 9,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized by employees as a best place to work. Learn more at slalom.com. 

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance. 

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability. 

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