Responsibilities:
We are looking for a Junior Salesforce Marketing Cloud Specialist to join our team of experts. The candidate will be responsible for understanding our customers’ business and implementation requirements and for migrating customers to Salesforce Marketing Cloud to support those requirements.
The candidate will be responsible for performing business and strategic analysis in order to support the marketing strategy and goals.
The Salesforce Marketing Cloud Specialist will be responsible for list segmentation, campaign configurations, quality assurance, and campaign execution within Salesforce Marketing Cloud.
Coordinate with other Salesforce Marketing Cloud users and stakeholders to advance enterprise-wide use and adoption of Marketing Cloud email and marketing automation solutions.
Proactively research and make recommendations regarding new features made available with each Salesforce Marketing Cloud Release.
Manage data feeds and integrations with Salesforce and other technology platforms.
Research integration issues and work closely with team members on operations and development
Partner with Marketing Cloud Email Specialists and provide technical guidance when building sophisticated customer marketing campaigns
Help prepare data sets with appropriate rules for email journeys using Marketing Cloud Salesforce Connector or integrate data from other data sources.
Partner with our marketing teams to create campaign and promotion KPI reports for performance and to guide future strategy.
Partner with internal technology and support teams to define a clear testing, monitoring and debugging strategy to ensure optimal platform performance and connectivity with other technology platforms and applications
Troubleshoot and support implemented email channel technology applications.
Requirements
Advantages
Required Soft skills:
Good understanding of data process design and data architecture/schema
Strong problem solver with a “can do approach.”
A team player with a passion for helping and supporting.
Analytical skills.
Fluent in English, both verbal and written
Preferred Certifications:
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Marketing Cloud Administrator
Bonus Certifications:
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Marketing Cloud Developer
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