SupportYourApp

Are you a Customer Service enthusiast? If communication comes to you naturally, and you have a vast experience in customer relations, we surely have an exciting opportunity for you.

Join our team as a Customer Support Consultant and apply your great language and communication skills for premium support. Get the most agile digitalized training and emerge into technical and business knowledge of a product to provide a seamless experience for VIP customers of a well-known company. Excited? Let’s see what it takes.

What You’ll Be Doing:

• Provide premium omni-channel support (via phone and email);
• Apply the latest and greatest customer happiness practices;
• Resolve basic to complex issues for customers of a high-end brand;
• Become a product expert and constantly grow.

Requirements:

• Advanced German and English (C1+);
• 1+ year experience in Customer Support;
• Analytical & Research Skills;
• Customer-oriented and responsible attitude.

Would be a great plus:

• Experience with automotive industry;
• Experience with luxury brands;
• Experience with native speakers;
• International exchange programs participation.

Benefits:

• Flexible schedule;
• Possibility to work remotely;
• Competitive compensation;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program);
• SupportYourApp Medical Policy;
• Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

• Due to legal restrictions and client requirements, candidates from sanctioned countries are ineligible for this position.