City of New York

Company Description

With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.775 million older New Yorkers, the New York City Department for the Aging (NYC Aging) is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Program Operations Coordinator (Coordinator) will report to NYC Aging’s Chief Program Officer and Executive Deputy Commissioner, who oversees NYC Aging’s Division of Programs and serves in the Office of the Commissioner. The Division is comprised of two Bureaus, with leaders who operate over a dozen unique but interconnected programs. 

Job Description

NYC Aging seeks a dynamic, motivated, and detail-oriented individual to serve as the Division of Programs Program Operations Coordinator. The selected candidate will serve as a trusted, confidential adviser and project leader who helps to shape the culture of the Division of Programs. The Coordinator, with latitude for independent action and judgment, will define, plan, implement and coordinate initiatives, setting and driving progress towards goals and milestones. Their efforts will ensure that division leaders remain focused on system performance, ongoing quality improvement and strategic goals. The Coordinator will also function as an integral Agency team member who participates in agency- and city- wide initiatives, collaborating with executive agency staff and senior leaders. NYC Aging is seeking an energetic, resourceful, meticulous, dependable, and proven go-getter.

In addition, responsibilities will include:

• Establish and maintain cooperative relationships with agency personnel.
• Manage planning processes and critical projects involving varied stakeholder groups.
• Support compilation, review and approval of deliverables and administrative documents.
• Organize and participate in field visits, stakeholder meetings and public events.
• Identify and propose interventions to mitigate operational and project issues.
• Prepare executive materials such as briefs, proposals, reports, agendas, and presentations.
• Ensure data and project management systems are maintained and kept updated.
• Track and/or respond to constituent and stakeholder issues.
• Recommend new procedures and/or propose revision to current ones.
• Lead special and confidential projects as required by the Commissioner or Agency Cabinet.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

Preferred Qualifications 

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.