You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Reservation Agent is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with Hyatt’s Brand Standards.
Qualifications
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in either Reservation or Front Office, or in larger operation. Good problem solving, administrative and interpersonal skills are a must.