HiredScore is the leading provider of Talent Orchestration technology. HiredScore’s artificial intelligence, automation, and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management. HiredScore’s proprietary technology provides compliant-by-design AI that seamlessly connects to data and systems to power the shift to proactive and fair HR decisions. HiredScore is live in 150 countries and available in 70 languages.
We’re looking for a Technical Support Team Lead to lead our Tier-1 Support Specialists team. The team is responsible for providing technical support and service to all of HiredScore’s customers and he provides global 24x7 support and acts as the first line of technical response to both internal and external stakeholders. The role requires close collaboration with almost every team in HiredScore, from R&D and Product, through Customer Success and Sales and as such requires a deep and thorough understanding of the HIredScore products and its system architecture.
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