Fathom is on a mission to use AI to understand and structure the world’s medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world’s largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider reimbursement, a process today that costs hospitals in the US $15B+ annually and tens of billions more in errors and denied claims. We are a venture-backed company that completed a Series B round of financing for $46M in late 2022.
Fathom is looking for a highly motivated, energetic, and entrepreneurial colleague to join our team as a Strategic Client Associate based in the Bay area. As a member of the Customer Success team, you will build, support, and scale our enterprise-level client success programs as we continue to activate Fathom's cutting-edge technology into the nation’s largest health systems, physician groups, and billing companies. You will also be integral to building Fathom’s processes and systems at scale: playbooks, feedback loops, and performance reporting, and cross-functional initiatives on Fathom’s commercial teams. This role calls for a highly organized problem solver, multi-tasker, project manager and operator with a strong bias towards execution and iteration. You are also someone who is fluent with cutting-edge AI productivity tools. You will work with our high-performing team to address new and exciting challenges each day as Fathom works to rapidly modernize a largely immutable industry.