Employment Type:

Full time

Shift:

Day Shift

Description:

At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.

• Benefits from Day One
• Daily Pay
• Competitive Shift Differentials including charge and preceptor roles
• Career Development
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Educational Stipend
• Certification reimbursement (up to 1 certification)
• Referral Rewards

Financial Clearance Patient Access Concierge II is a subject matter expert in verifying, confirming, updating eligibility information in the patient's registration record, and also obtaining referrals or authorizations for any applicable services while providing excellent customer service to our patients, supporting departments, and external customers. 

Position Requirements:

Leadership & training experience 

Ability to motivate and push for heightened results 

Strong understanding of Medicare, Medicaid, Managed Care, and Commercial rules and regulations 

Proficient in contracted and non-contracted healthcare insurance plans 

EPIC experience preferred 

Exceptional organizational, time management, analytical, and problem-solving skills 

1-3 years previous hospital billing, insurance follow-up, or customer service in a hospital setting 

Excellent interpersonal, verbal, and written communication skills 

Customer service oriented 

Bachelor's Degree Preferred or Equivalent Experience 

Proficiency in computer data entry/typing 

Ability to type 40 wpm 

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.