JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Job Responsibilities
- Provide full support/ take ownership for daily usage of SFDC system by the sales team.
- Work closely with Global IT team in setting up SFDC functionalities based on APAC requirements.
- Hands on figuration of territory changes, essential data fields creation
- Migrate and uploading of existing customer database in excel to SFDC.
- Oversee implementation and train Sales team to maximize the use of SFDC as an Integral tool and enabler in our sales process.
- Maintain and keep customer database clean with all customer details including segmentation and targeting of accounts and Physicians.
- Work with sales leads to ensure that, implants, services, call objective, post call notes are accurately recorded after each call, and on a timely manner.
- Develop a formal document outlining the strategy and policy relating to the SFDC system usage.
- Ensure sales force members actively create weekly and monthly call plan in advance, which are reviewed and discussed by their managers.
- Ensure monthly sales force activities plan are up-loaded to SFDC on a monthly basis.
- Leverage data from SFDC to inform decision making regarding effectiveness of sales and marketing programs and to report back to management via Dashboards and KPI's set by Regional management.
- Design and maintain sales team performance Power BI dashboards.
- Design and maintain product launch Power BI dashboards.
- Design and maintain market intelligence Power BI dashboards.
- Identify gaps and propose SFDC future enhancements.
- Time allocation - SFDC- 40% .Sales analytics and Dashboards – 60%
Requirements
- 1-2 years of Salesforce.com/VEEVA administration experience preferred.
- Experience in development of KPI Power BI dashboards
- Intermediate to advanced excel skills
- Intermediate to advanced Power BI skills
- Understanding of SFE fundamentals e.g customer segmentation and targeting, territory sizing
- Must have experience in data loading and data migrations
- Good communication and interpersonal skills
- Good business acumen
- Advanced analytical skills
- Sales and consultancy background preferred.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
Singapore > Singapore : DUO Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
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