Employment Type:

Full time

Shift:

Day Shift

Description:

Come join our team at Saint Francis Hospital, a member of Trinity Health Of New England! We are part of the nationwide Trinity Health family bringing compassionate care to our communities.

Position Purpose

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process and helps to ensure that the patient flows through the scheduling and registration process efficiently.

What you will do

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Collect, process and reconcile patient liabilities., field incoming calls., keep accurate records of appointments

Minimum Qualifications

• Minimum High School Diploma or equivalent required
• 2 years clerical experience in a medical field preferred
• Minimum of 6 months customer service experience required
• Knowledge of computers and Microsoft Office applications and other standard office equipment required
• Knowledge of medical terminology preferred

Position Highlights and Benefits

• 40 Hours per Week - 1st shift (Days)
• Our Mission and Core Values
• Great Benefits and Health Insurance Coverage - Starting Day 1
• Career growth and advancement potential
• Award-winning Patient Access Department

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. 

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.