Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.

Position Highlights and Benefits:

• Schedule Information: This position will be scheduled for 16 hours a week. 
• Day 1 Benefits for colleagues! Our comprehensive benefit package includes medical, vision, dental, paid time off, 403B, education assistance and more.

Minimum Qualifications:

• High school diploma or equivalent preferred but not required.
• Previous experience in hospital food service helpful but not required.

What You Will Do:

• Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
• Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
• Document patient food intake following meals and collect feedback.
• Remove trays from patient rooms and returns the soiled trays to the kitchen.

Ministry/Facility Information:

• Saint Alphonsus Health System is proud to be named one of the Top 15 Health Systems in the country by IBM Watson Health. The study analyzes system metrics from publicly available clinical, operational and patient perception of care data at more than 300 health systems across the country.
• Saint Alphonsus Health System has the region's most advanced Trauma Center, which recognizes our dedication to providing the highest quality, most optimal care for all critically ill and injured patients.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.