Citi

Description of the Organization

Citi’s Personal Banking and Wealth Management (PBWM) Organization is a global leader in credit cards, and wealth management, serving as a trusted partner to more than 110 million customers and providing financial services that enable growth and economic progress.

PBWM has a unique opportunity to leverage its consumer relationships and footprint, retail partnerships, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way. Citi is optimizing its relationship structure to realize a fully integrated delivery model and partnerships all work in concert on the cross-platform goals of the company to deliver a remarkable customer experience, all while effectively managing risk and minimizing risk to our clients and our franchise. With the changing global environment, Citi’s focus on financial crimes has become even more important and, as such, PBWM is creating a new Global Financial Crimes (GFC) utility. This Financial Crimes utility will streamline accountability and responsibility for Risk & Control activities across PBWM and deliver process consistency to protect the firm against emerging financial crime risks. Financial crime threatens the safety and soundness of financial systems world-wide, in some cases, these crimes threaten the security and safety of the nation. These crimes range from fairly simple operations carried out by individuals or small groups to highly sophisticated rings seeking funding for criminal enterprises or terrorism. Although financial criminals are often well-organized and persistent, bankers and citizens can take proactive steps to thwart their attempts.

Position Description:

The Global Policy Adherence & Engagement Team for Financial Crimes is mandated to support the delivery and ongoing direction of a comprehensive Financial Crimes Program in partnership with multiple functions such as Compliance, Operations, Technology, Risk, Audit, and multiple stakeholders at all levels of management. This team is responsible for fostering a culture of control, customer centricity and accountability while leading efforts to identify, anticipate and mitigate AML, Sanctions and Ant-Bribery regulatory, reputational, and operational risks.

The Financial Crimes AML/KYC Policy Execution Group Manager is responsible for end-to-end management of Financial Crimes Policy initiatives and ensuring the proper adherence and execution of policy requirements. This is highly regarded professional will be responsible for working with the business to develop and implement end to end Financial Crimes policy adherence solutions, policy compliance and execution for all products and channels, managing root cause analysis in close partnership with business risk managers (Branded Cards, Retail Services, Retail Bank), Compliance, Operations and Technology. Additionally, this role will have responsibility for ensuring all processes executed in support of USPB lines of business, regardless of function, have appropriate governance and controls in place to evidence compliance with applicable regulations such as Bank Secrecy Act, PATRIOT Act, FinCEN, Office of Foreign Assets Control (OFAC) Sanctions compliance as well as applicable Citi Policies. Additionally, will sponsor on behalf of Business and assist with corrective action planning/dimensioning, policy adherence, change management, impact assessment and implementation plan oversight for USPB lines of business.

Responsibilities:

• Managing Financial Crime Regulatory and Policy initiatives as required, such as the implementation of new or enhanced business products and services, control enhancements and or sunsetting, and related project management work efforts.
• Sponsor the identification and resolution of BSA AML Policy gaps, control enhancements, implementation assessment regarding AML/KYC policy and regulatory requirements, collaborating with the business in development of sustainable solutions to meet policy requirements and risk mitigation.
• Work with Business Risk, Compliance, Operations and Technology teams to actively identify new and address AML/KYC policy gaps.
• Review and challenge all relevant artifacts/evidence to ensure that the letter and spirit of the policies are being addressed within issues and or corrective actions plans.
• Lead activities to simplify and streamline the operationalization of BSA AML and TM policy on behalf of the USPB business, ensuring ongoing risk mitigation, efficient and effective execution to policy
• Sponsor/Own revisions and ongoing governance of the appropriately owned Financial Crimes execution policy and procedures (ex. FinCEN CDD rule/ CIP-P) for PBWM.
• Sponsor/Own regulatory matters on behalf of the business, including enforcement actions, and new laws, regulations, rules, impact assessments and implementation plans relating to the business/product/function supported.
• Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk, and the line of business to create action plans that provide resolution and ensure policy adherence.
• Support development of relevant Policy Adherence and scorecard material as necessary for presentation at senior level governance forums as well as for meetings with stakeholders such as Regulators, 2nd and 3rd Line of Defense and senior management.
• Represent Financial Crimes in appropriate global and regional forums/committees.
• Coordinate with management to appropriately assess risk and risk appetite as it pertains to Financial Crimes when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Managing a team of multiple teams of Financial Crimes professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit’s role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs. Mentoring and developing junior staff.

Job Qualifications:

• 12-15 years in at least one of the following: Transaction Monitoring, KYC, Risk, Operational Risk, Risk Operations, Policy Management, or Project Management with experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
• Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.
• Deep functional knowledge of the industries and applicable BSA/AML/CIP/KYC/FinCEN rules, regulations, policies, processes, and framework.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. This candidate must possess strong conflict resolution skills and ability to work in a complex environment with quick turnaround timelines.
• Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging with people at all levels of the organization.
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders.
• Proven leadership skills, with emphasis in high-stakes and high-visibility scenarios
• Advanced analytical skills

Education

• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Bachelor’s degree required; Advanced degree preferred.
• Relevant AML and/or Sanctions Certification desired
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Job Family Group:

Compliance and Control

Job Family:

Product Compliance Risk Management

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Salary Range:

$170,000.00 - $300,000.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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