If you're interested in data , machine learning and want to work on a science and analytics team that builds solutions that directly impact millions of customers worldwide, this job is for you!
Amazon revolutionized customer service, now we are changing what customers expect from technical support. We’re responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music and Prime Video.
We are looking for a motivated individual with strong technical / analytical skills and practical experience to join the Device, Digital and Alexa Support (D2AS) team as a Business Intelligence Engineer on the Science & Analytics Team. We’re looking for someone who possesses a solid BI engineering background, familiar with maintaining large data sets, building the data needed for analyzing information, identifying key business insights, and working with stakeholders in generating the right metrics to measure success criteria. Being able to deal with ambiguity, anticipating bottlenecks and escalations, and setting realistic and ambitious expectations are all crucial to the success of our platform.
In this role, you will:
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
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