Specialty Restaurants

Job Details

Description

Overview:

Named one of Travel + Leisure’s “Best Date Spots in America”, Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. From the meat dry-aging room, floor-to-ceiling wine cellar, charcuterie station, to the breath-taking views of the valley and Los Angeles, Castaway is in its prime. Our seasonally-inspired, steak-forward menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has also received many other notable accolades, including being named one of the top “Most Romantic Restaurants in LA” between 2019 - 2021 by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC

Our mission at Castaway is to always innovate and consistently deliver a 5-star experience for our employees, guests, and community. We look forward to adding our next valued leader!

Position Summary:

Castaway Restaurant and Event Center is seeking dedicated and experienced Banquet Servers to join our dynamic team. As a Banquet Server at Castaway, you will play a crucial role in providing exceptional service to our guests during various private events, weddings, and banquets. Your professionalism, attention to detail, and excellent customer service skills will contribute to creating memorable experiences for our guests.

Pay: $20 / hour

+ Occasional gratuities 

Top-notch Benefits:

• Paid sick time renewed yearly
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Employee Meals – Free meal for every eight-hour shift
• Employee Assistance Program (EAP) to assist with work life balance
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.
• Numerous opportunities for growth and advancement
• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off
• Management Referral Program with up to a $4,000 payout for qualifying management positions

Responsibilities:

1. Guest Service:

• Greet guests with a warm and welcoming demeanor.
• Assist guests with seating arrangements and provide information about the event and menu options as needed.
• Ensure that all guest requests and special dietary needs are met promptly and accurately.

1. Set-Up and Breakdown:

• Assist in the setup and breakdown of private event rooms, including arranging tables, chairs, linens, and table settings according to event specifications.
• Ensure the banquet area is clean, organized, and presentable at all times.
• Prepare and arrange all necessary utensils, glassware, and tableware.

1. Food and Beverage Service:

• Serve food and beverages to guests according to established standards and procedures.
• Maintain a thorough knowledge of the menu items, ingredients, and preparation methods.
• Anticipate guests’ needs with a proactive attitude and approach
• Offer suggestions and recommendations to guests based on their preferences.

1. Teamwork:

• Collaborate with other event servers, kitchen staff, and event coordinators to ensure seamless service.
• Communicate effectively with colleagues to ensure that all tasks are carried out efficiently.

1. Attention to Detail:

• Monitor and anticipate the needs of guests during events, such as refilling drinks and clearing empty plates.
• Ensure that tables are properly set and maintained throughout the event.
• Handle special requests or accommodations with care and professionalism.

1. Safety and Hygiene:

• Adhere to all safety and sanitation guidelines to maintain a clean and safe working environment.
• Follow responsible alcohol service policies and practices.

Qualifications:

• Previous experience as a banquet server in a similar upscale dining or banquet facility is preferred.
• Excellent customer service and communication skills.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Attention to detail and a strong commitment to providing outstanding guest experiences.
• A positive attitude and a willingness to work as part of a team.
• Flexibility to work evenings, weekends, and holidays as required. 
• Must be able to stand, walk, and carry trays for extended periods.

If you are a dedicated and service-oriented individual with a passion for hospitality, we invite you to join our team at Castaway Restaurant. We offer competitive compensation, opportunities for growth, and a vibrant work environment where you can make a difference in the lives of our guests. Apply today to be a part of our exceptional banquet service team.

Physical Demands include light work, prolonged walking and/or standing along with the occasional exertion of up to 40lbs of force.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check. 

Qualifications

Skills

Preferred

Detail Oriented

Intermediate

Team Player

Intermediate

Behaviors

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Loyal: Shows firm and constant support to a cause

Motivations

Preferred

Self-Starter:Inspired to perform without outside help

Experience

Preferred

2 years:Banquet Service

2 years:Customer Service

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