o 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o 设备干净
o 设备分类且存放好
o 玻璃器皿擦亮
o 擦亮餐具
o 清洁瓷器
o 准备好服务台
o 摆放好自助餐桌上的餐具
o 摆设好餐台
o 阅读并熟悉预订
o 准备好特别活动
o 放音乐
o 开灯
o 酒吧准备就绪为客人提供舒适的服务。
o 高效的提供服务：
o 迎宾并安排客人就坐
o 说明并推销每日特价
o 准确的下餐单
o 有效的利用托盘和托盘架
o 快速的为客人写餐单
o 确的处理付款方法
o 快速的清洁工作区和重新布置
o 清洁的酒吧
o 定时清理用过的烟灰缸
o 与客人谈论有关的餐饮产品
o 遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
o 与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
o 向客人推销鸡尾酒
o 调配和装饰鸡尾酒
o 按规范提供热的咖啡和茶
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
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