We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Job Description
Build your Salesforce career with CIBC!
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
As a major investment by CIBC U.S., this is a multi-year effort utilizing Salesforce to transform the sales journey by simplifying and digitizing processes while driving greater sales effectiveness. Successful transformation requires hiring and selecting diverse and talented people who are equipped with the right end-to-end knowledge, skills, and passion about being at the forefront of innovation.
This will be a hybrid position, expected to be onsite in Chicago 1-2 days per week.
What you will do
As a Salesforce developer, you will be part of the team building important capabilities for our CRM web and mobile solutions. You will grow your Salesforce skill portfolio by learning and implementing new technologies. You will maintain standards and best practices while sharing your knowledge with colleagues.
- Develop customized solutions within the Salesforce platform to support critical business functions and meet business objectives using both configuration and development.
- Participate in the full software development life cycle: technical design, development, testing, deployment, and production solutioning.
- Leverage Salesforce APIs to integrate with external systems and data.
- Collaborate directly with stakeholders, end-users, product owners, business analysts, and functional partners in data, information security, identity management, compliance, legal, and risk.
- Work with technical experts at the platform and enterprise levels to define custom and integrated software solutions.
- Develop proofs of concept (POC) as needed to evaluate products and technical strategies.
- Own technical and functional specifications as needed.
- Validate application code against unit and security tests, along with entitlement models.
- Manage the daily support and maintenance of an internal Salesforce instance and conduct long-term improvements to operations.
- Communicate with project managers, clients, and other developers to design cohesive strategies and ensure effective collaboration throughout.
- Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow.
How you will succeed
Leveraging Technology: Become a Technology Expert Leverage Salesforce's out-of-the box functionality and identify appropriate opportunities to customize. Collaborate with other product teams to integrate data and functionality to advance the organization's strategic direction.
Team Participation: Actively engage with technical, product, and business teams. Collaborate with appropriate technology partners to implement solutions to complex problems.
Project Delivery: Execute Agile Scrum practices to deliver high quality, on-time changes to the Salesforce FSC and Marketing Cloud products. Participate in the end-to-end development cycle, maintaining compliance with policies, procedures, and standards.
Who you are
- You embrace and advocate for change. You continuously evolve your thinking and the way you work to deliver your best.
- You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You’re goal-oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- Values matter to you. You bring your real self to work, and you live our values of trust, teamwork, and accountability.
Professional Experience
- BS/BA degree in Computer Science or related major
- 5+ years of professional object-oriented development experience
- 3+ years of CRM enterprise experience, including implementation experience with Salesforce FSC, Sales Cloud/Marketing Cloud, integration, and development of SOAP/REST APIs
- 2+ years of experience as a senior developer with proficiency in Apex, SQL, SOQL, SOSL, Visualforce, Lightning, Aura Components, Lightning Web Components, (LWC) Reports, and CRM Analytics
- Demonstrated knowledge of architecture, design, and business processes.
- Demonstrated experience in Salesforce architecture with a focus on security, identity and access management, deployment and release management, data architecture, and integration with other systems.
- Familiar with modern technology and architecture (cloud, virtualization, object stores, etc.).
- Experience with key areas of technical architecture, including integration technologies, single sign-on, and master data management.
- Lightning Connect to call an external API
- A good understanding of OAUTH2, caching, future calls, Outlook integration, CICD pipeline, modern IDEs, SCM tools (Git, SVN), HTML, CSS, JavaScript, Salesforce DX
- It's good to have Azure DevOps, databases, data modeling, and SQL.
- An ability to develop reports, dashboards, and processes to monitor data quality and integrity.
- Demonstrated experience with SDLC tools and proficiency with Agile, Scrum, or other iterative development methodologies
- Desire to work in a highly collaborative environment with a large team of like-minded developers and apply innovative approaches to software design
- Any of these Salesforce certifications are preferred.
- Salesforce Certified Administrator
- Salesforce Marketing Cloud Administrator
- Salesforce Certified Platform Developer I/Platform Developer II
- Salesforce Certified App Builder
- Salesforce Certified JavaScript Developer I
What CIBC offers
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents and empowers teams to do what’s right for the client and to do it well. As part of our team, you will:
- Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home.
- Connect: Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity.
- Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training.
- Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more.
California residents — your privacy rights regarding your actual or prospective employment
What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
IL-70 W Madison St, 10th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Agile Methodology, Customer Relationship Management (CRM), Development Methodologies, Salesforce.com, Salesforce.com Development, Salesforce Administration, Salesforce Apex, Salesforce Financial Services Cloud, Salesforce Lightning Aura Components, Salesforce Security, Salesforce Testing, Software Solutions, Teamwork
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