Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Job Description
- Day-to-day support and administer IT workplace service(ITFM computer, MPS printer, IT spare parts).
- Provide IT basic consulting service to internal customer in office area
- Involved in daily user incident(e.g. computer, os, software), request and problem management.
- Support in local small IT activities or central rollout projects in scope of CI/PFP2-CE.
- Interface between local users and central departments for different infrastructure topics as servers (virtual and physical), storage, DBs, routers, switches, Access Points etc.
- React to IT incident on IT Infrastructure, and support investigation, measures and prevention.
- Work with plant IT in Manufacturing representive (Local-ITM) in term of IT in Manufacturing activities.
- 日常支持和管理IT硬件包括计算机、打印机、IT备件。
- 为办公室用户提供基础IT咨询服务。
- 处理和协调日常用户桌面支持需求(如计算机、操作系统、软件)。
- 支持本地IT活动或项目实施。
- 日常支持IT基础设施如服务器(虚拟和物理)、存储、数据库、路由器、交换机、无线接入点等,并承担本地用户和中央IT部门之间的接口,提供方案满足本地用户部门需求。
- 应对IT基础设施的故障事件,并支持调查、措施和预防。
与生产区域IT部门合作,支持生产区域IT业务。
Qualifications
- Bachelor's degree or equivalent experience (information technology preferred)
- 5+ years IT relevant working experience.
- Experience in LAN implementation and administration of switches, routers, firewalls, servers and DB.
- Experience with ITIL-Processes (Incident, Problem, Change and Configuration Management)
- Highly motivated, target oriented and able to work independently
- Strong communication and presentation skills
- Good in English writing and speaking.
- Project management experience is a plus
- Cisco CCNA certifications is a plus.
- Coding (RPA, Python, etc) skill is a plus.
- 学士学位或同等经验(信息技术优先)
- 5年以上IT相关工作经验。
- 具有局域网实施和管理交换机、路由器、防火墙、服务器和数据库的经验。
- 熟悉ITIL 流程(事件管理、问题管理、变更管理和配置管理)
- 积极主动、目标明确且能够独立工作
- 较强的沟通和表达能力
- 良好的英语写作和口语能力。
- 项目管理经验优先
- 思科CCNA认证优先。
- 编码(RPA、Python等)技能优先。
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