Perficient

At Perficient, you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands in the world. You’ll work with cutting-edge technologies and have opportunity to collaborate with colleagues from across North America, India, and South America.

About Our Microsoft National Business Unit

Perficient is proud to be recognized as a Microsoft National Solution Provider (NSP) Partner, and one of only a few Global NSP Partners. This distinction means that we are considered one of the top Solution Providers in the country (and the world). We architect, design, and implement digital experience, business optimization, and industry-focused, integrated solutions leveraging Microsoft technologies across a variety of practice areas. 

Our Dynamics practice is the fastest growing group within our larger Microsoft Business Unit. In 2020, Perficient was one of six companies in North America to receive Microsoft’s Health Innovation Award for our work with one of the largest healthcare providers in the United States. And we’ve been a Partner of the Year finalist in 2021 and 2022. This recognition, along with some amazing work by our teams, has fueled substantial growth, created new opportunities to serve clients in a wide variety of industries, and led to promotions and new responsibilities for our colleagues. We’re looking for people who love to solve problems with technology and data, who embrace the need for continual learning in an ever-changing world and get energized through collaboration.

Job Description

As a Microsoft Dynamics 365 Solutions Architect, you will be part of a team that is focused on the delivery and implementation of Microsoft Dynamics 365 Sales, Customer Service, Marketing, etc. for our clients. 

In this role, you’ll spend most of your time consulting directly with our clients and developing business solutions. You’ll also have opportunities to work with the latest Microsoft technologies and solutions in enterprise-level environments.

You’ll design and implement solutions that include such activities as:

• Understand the customer’s vision and create solutions that will solve their business challenges.
• Lead client meetings to learn about existing architecture, identify business issues, and gather/verify business requirements.
• Work with customers to analyze business requirements, define functional specifications, and consult with clients on strategic and operational uses of the CRM platform.
• Establish technical designs that align configuration and customization needs with client requirements, while adhering to best practices.
• Design integration solutions for backend services and back office/ERP applications.
• Identify creative solutions to meet system/business requirements with and without the development of custom code.
• Serve as a Dynamics expert who educates customers about relevant capabilities and provides guidance about new ways to leverage the platform.
• Create and lead Dynamics platform demonstrations that align with customer needs and use cases (during the pre-sales phase and during active projects).
• Play an active role in managing the execution of projects, including participating in Agile backlog grooming and sprint planning activities.
• Assist the team in training client personnel on the usage and administration of Microsoft Dynamics CRM.
• Build strong client relationships by building strong professional and personal bonds as we work together.
• Play an active role in new business pursuits, which typically involves defining and prioritizing customer needs, creating technical and data solutions, designing a staffing solution and level of effort projection, and shaping a statement of work and detailed cost estimate.
• Serve as a mentor to team members, help the team resolve problems as they arise, and inspire your colleagues by sharing emerging new technology insights and best practices.

The ideal candidate will have experience designing, documenting, implementing, and deploying Microsoft Dynamics and Power Platform solutions for enterprise-level engagements. Specifically, we’re looking for:

• Excellent presentation, verbal and written communication, and time management skills.
• Good work ethic and self-starting attitude, and ability to work well among a team of professionals.
• Ability to perform in customer settings and discern client business needs.
• Strong analytical, solution design and problem-solving skills.
• Desire to work in a team environment and work across organization functional boundaries.
• Passionate about continual learning.
• Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
• Deep understanding of response marketing and CRM best practices.
• Experience with Agile development methodology and tools.
• General understanding of full lifecycle development of a Dynamics 365 project.
• 7+ years of experience with Microsoft Dynamics 365.
• 5+ years of implementation experience in medium to large scale (100+ users) environments.
• 3+ years of implementation experience in Azure technologies.
• College degree with 10+ years of technical and/or consulting experience.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.