SGS

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over

2,600 offices and laboratories around the world

Job Description

• Plan, organize, lead and control the operation and functions of the DRC Minerals (Trade and Geochem) operations.
• To meet business objectives and ensure compliance to the Company policies and business guidelines.
• Comply at all times with code of integrity and Safety requirements.
• To plan, organize, lead and control the Minerals Operations
• Responsible for revenue and expense control of the Minerals Operations, in line with operational budgets and the business strategies
• Set annual budget targets in collaboration with the Business Manager
• Responsible for pricing policies in conjunction with the Business Manager
• Ensure that adequate and appropriate manpower resources, equipment and tools are available for total operational efficiency
• Effectively manage and continuously improve the quality management system, and the implementation of any certifications and accreditation systems within the business lines
• Responsible for fleet management
• Responsible for the effective implementation of SGS QHSE systems, as well as client specific safety standards (e.g. ISO 17025 & NOSA)
• Ensure liaison and technical support to all present and potential clients
• Attend to all complaints and claim resolution
• Attend to technical and sales support as well as proposal co-ordination
• Keep abreast of new trends, current development and relevant research
• Conduct relevant monthly meetings with management and support staff
• Conduct monthly service level agreement performance meetings, with all business units, as well as with clients
• Quarterly client satisfaction surveys to be done with all stake holders
• Ensure that all departments implement quality measures for ISO9001and ISO17020, and that accreditation and certification is obtained and maintained.

Operational Integrity

Operate in full compliance with the SGS Code of Integrity and ensure professional conduct at all times

Qualifications

• Minimum Master’s in Chemistry or Industrial Chemistry
• Minimum 8years experience in the Operations of Minerals Laboratories
• Business and profit minded
• Fluent in English

Additional Information

Analysis and synthesis

• Professional and moral rigor
• Good Oral and written expression
• Availability
• Relational quality
• Sense of listening