SGS

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over

2,600 offices and laboratories around the world

Job Description

The sales executive is responsible to prepare individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the expansion of the business. Materialize current sales opportunities and identify new ones to meet required revenue targets within defined areas of responsibility.

• In conjunction with overall BD strategy, create sales plans to grow SGS revenue for designated accounts/region
• Conduct market analysis and utilize this to engage with Regional BD and Managers to develop plans in line with Global strategy.
• Implementation of these business plans in conjunction with local and regional teams.
• Close working relationships between local and regional teams to identify business opportunities for new and existing clients.
• Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities
• Ensure timely and professional submission of information requested by clients. Ensure follow-up
• Prepare and submit timely and accurate reports of sales activities on Salesforce
• Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Monitor customer satisfaction
• Maintain positive relationships with current and potential clients through regular client visits and interaction
• Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Support marketing strategy and business development teams as appropriate
• Track competitor activity
• Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking
• Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Forward potential opportunities to other Business Lines as appropriate
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS code of Integrity and professional Conduct.
• Perform any other reasonable tasks as assigned by direct line manager.

Qualifications

Education

• Matric (Grade 12)
• Commercial diploma and/or Technical diploma – desired
• Proficient on MS Office, especially with MS Word, Outlook, PowerPoint and Excel programs
• Valid driver’s license (own transport)

Additional Information

Experience

• Minimum of 3 years’ experience in sales, with a successful track record
• Experience in Chemistry and Mining is an asset

Willingness to travel, sometimes at short notice, occasional overnight and weekend and/or evening work.

• Excellent selling techniques and an ability to translate these skills into tangible results
• Ability to persuade and influence others.
• Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks)
• Ensure new services are sold at acceptable margins within operational capacity
• Ability to write, appraise and negotiate detailed contracts and commercial agreements
• Ability to present detailed concepts to an audience in a presentation environment
• Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment
• Ability to work under own initiative and with a high degree of autonomy
• Knowledge of IT systems, particularly MS Office applications
• Excellent interpersonal and communication skills
• Team player
• Ability to listen and identify client needs and requirements
• Service oriented mindset
• Organization skills
• Accountability, results driven
• Enthusiasm and perseverance
• Fluent in English